Passeig de Garcia Fària, 37-47, Sant Martí, Barcelona, Catalonia, 08019, SpainVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.1/5
Meget god
123 anmeldelse
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Bekræftede anmeldelser
Placering4.2
Faciliteter4.0
Service3.9
Renlighed4.1
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Alle anmeldelser(123)
Positive anmeldelser(21)
Anmeldelser med billeder/video(4)
Fantastisk ophold!(6)
Negative anmeldelser(2)
Htet Paing Htun
Superior-værelse med 1 kingsize-seng
Overnattede i mar. 2025
Booket for andre
23 anmeldelse
5.0/5
Enestående
Slået op den 12. apr. 2025
Excellent Stay – Highly Recommended!
I recently had the pleasure of staying at this hotel and I can confidently say it exceeded all my expectations. From the moment I arrived, the staff were incredibly warm, professional, and attentive, making me feel welcomed and valued.
The room was spotless, spacious, and well-appointed with everything I needed for a comfortable stay. The bed was especially cozy, ensuring a restful night’s sleep. I also appreciated the thoughtful touches like complimentary water, toiletries, and fast Wi-Fi.
The location was perfect – conveniently situated close to key attractions, yet peaceful and quiet at night. Breakfast was another highlight: fresh, delicious, and with a wide variety of options to suit every taste.
Overall, it was an excellent experience. I would absolutely stay here again and highly recommend it to anyone looking for quality, comfort, and top-notch service.
Oversæt
Svar fra overnatningssted: Dear Htet Paing, Thank you very much for your kind feedback.It is our absolute joy to hear that your stay with us was so positive and memorable.We are delighted that your experience with our staff's warm and professional demeanor, as well as the immaculate and spacious nature of your room, contributed to the comfort of your visit. Our team takes pride in ensuring a restful night's sleep with our selection of pillows and providing those extra touches, such as complimentary water and toiletries, that make a stay truly special. It is great that our high-speed Wi-Fi service and the diverse breakfast options added to the enjoyment of your stay. Furthermore, we are pleased that the tranquil yet strategic location of our hotel met your expectations, providing easy access to Barcelona's key attractions while ensuring peaceful nights.We look forward to welcoming you back for another memorable experience.Best wishes,Melanie Lell, Guest experience Manager
RMCM1
Superior-værelse med 1 kingsize-seng
Overnattede i jan. 2025
Forretningsrejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 4. mar. 2025
Great hotel in front of the beach.
I really enjoyed my stay at this hotel.
Excellent and diversified breakfast.
I would recommend this hotel.
Oversæt
Gæstebruger
Superior-værelse med 1 kingsize-seng
Overnattede i feb. 2025
Rejs med venner
1 anmeldelse
4.0/5
Meget god
Slået op den 17. mar. 2025
Had a great stay. Issues with hot water but they responded instantly.
Oversæt
gabrielle mok
Superior-værelse med havudsigt
Overnattede i nov. 2024
Familie
5 anmeldelse
4.5/5
Fantastisk
Slået op den 19. jan. 2025
my favourite hotel in spain
room very nice, the view is spectacular
the lighting is also very good, room layout love it
Oversæt
Svar fra overnatningssted: Dear Gabrielle,Thank you for your positive feedback.We are thrilled to learn about your exceptional stay with us at Occidental Atenea Mar - Adults Only.We are delighted that you enjoyed the aesthetic appeal and comfort of our rooms, the breathtaking views, the inviting ambiance created by our lighting, and the thoughtful layout designed for your satisfaction. Our team strives to provide a serene and welcoming environment, and it is great to know we've succeeded in creating a memorable experience for you.We look forward to welcoming you back on a future occasion.Best regards,Melanie Lell, Guest experience Manager
Gæstebruger
Superior-værelse med 1 kingsize-seng
Overnattede i feb. 2025
Rejs med venner
1 anmeldelse
1.0/5
Slået op den 9. mar. 2025
100% not recommend. It is further away to the centre than described. The staff was unprofessional and hit us from the back with a trolly because she was pushing completely behind the trolly. And the hotel was running out of hot water for half of the day with no actions taken and the staff's attitude was horrible when I was seeking solutions.
Oversæt
Svar fra overnatningssted: Dear Guest,We are sorry to hear that your stay did not meet your expectations. We strive to provide the best experience for our guests, and it is disappointing to learn about the concerns you encountered.Regarding the location, we provide detailed information about our distance from the city center, but we understand that perceptions may vary. We sincerely apologize for any inconvenience caused during your stay, including the incident with our staff and the hot water issue. Please rest assured that we take such feedback seriously and will review these matters internally to improve our services.We appreciate your time in sharing your experience and hope to have the opportunity to restore your confidence in us in the future.Best regards,Melanie Lell, Guest experience Manager
Gæstebruger
Superior-værelse med 1 kingsize-seng
Overnattede i dec. 2024
Forretningsrejsende
4 anmeldelse
3.0/5
Slået op den 21. jan. 2025
I travel 300 days a year and for the first time I experienced a shock! I arrived to check in at 23:30 after a 16 hour flight from Asia. When checking in, the receptionist DEMANDED a deposit from me in an ultimatum form. I replied that I was checking out at 7 am and I would hardly be able to use the deposit, to which he replied that this was the hotel's policy and I was obliged otherwise he would cancel my reservation. I showed him the check-in voucher, which did not contain information about my obligation to make a deposit. He said that this was my problem and he would now (at 00:00 at night) cancel the reservation. After 20 minutes, I managed to convince him not to take a deposit from me. The second round of the tragedy began - he asked to pay a tourist tax. I offered to pay by credit card, since I only had cash US dollars with me. but I couldn't pay with a VISA card, which I've used without problems in 50 countries around the world!!! but the terminals at the hotel didn't accept my card. I asked to take a deposit of 100 US dollars, but he wouldn't hear of it, he made me exchange 200 dollars (!!!) since the hotel policy prohibits exchanging a smaller amount!!! for your information - the tourist tax is 12.54 euros and the hotel employee couldn't provide me with a normal terminal for payment! in short, it's terrible, in the end I fell asleep only at 01:00 at night. terrible place, absolutely disloyal staff. he tried to yell at me!!! this is the first time I've seen something like this! it's just awful!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your review.Thank you for sharing your experience with us. We sincerely regret that your stay did not meet your expectations, and we apologize for any inconvenience caused during your check-in process.Regarding the deposit request, we must clarify that it is a standard hotel policy designed to ensure a smooth experience for all guests. Our receptionist was simply following these established procedures, which we understand might have felt inconvenient given your late arrival. We appreciate your patience in working through the situation with him.As for the payment methods and tourist tax, we regret that the solution provided did not meet your expectations.We want to emphasize that our employees are trained to remain professional and courteous at all times, even in challenging circumstances. We take any feedback regarding behavior seriously and will review this situation further to ensure our high standards are maintained.Thank you again for your feedback. We hope to have the opportunity to provide you with a better experience in the future.Best regards,Melanie Lell, Guest experience Manager
Gæstebruger
Superior-værelse med 1 kingsize-seng
Overnattede i feb. 2025
Rejs med venner
1 anmeldelse
4.0/5
Meget god
Slået op den 17. mar. 2025
Really good stay . Very Clean hotel and great friendly staff
Oversæt
Anonym bruger
Superior-værelse med ekstraseng
Overnattede i maj 2024
Familie
1 anmeldelse
4.5/5
Fantastisk
Slået op den 19. aug. 2024
Reasonable price and closed to the beach
Oversæt
Gæstebruger
Overnattede i mar. 2023
Rejs med venner
1 anmeldelse
4.0/5
Meget god
Slået op den 11. apr. 2023
The hotel is a little far from the metro but still accessible by taxi or bus. During the spring the rooftop was a bit too chilly for us and the pool is not heated. It’s also very small and extremely shallow so it’s more of a wading pool. Nice view of the sea and okay service.
Oversæt
Miguel Villamizar
Superior-værelse med 1 kingsize-seng
Overnattede i jul. 2022
Rejs med venner
7 anmeldelse
4.0/5
Meget god
Slået op den 26. aug. 2022
Clean hotel, clean room. Just a little far from the city, but near to the beach
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for reviewing your stay with us.We are sorry that our location didn't entirely meet your expectations and have noted your feedback; we apologise for any inconvenience. We are, however, very happy to learn had an enjoyable stay and enjoyed the proximity of our wonderful beaches.We hope to welcome you back. Best wishes,Melanie Lell, Guest Experience Manager
Aldo
Superior-værelse med 1 kingsize-seng
Overnattede i mar. 2025
Solorejsende
7 anmeldelse
1.7/5
Slået op den 7. apr. 2025
Il reception e il servizio Lascia molto da desiderare, personale non qualificato per il tipo di lavoro, cativo servizio al cliente dal primo giorno. La structura e buona, manca un migliore manager che meta a posto il personske e il servizio sl cliente.
Oversæt
Svar fra overnatningssted: Gentile Ospite,La ringraziamo per aver condiviso il suo feedback.Siamo sinceramente dispiaciuti nel leggere che la sua esperienza con il nostro team di reception e il servizio clienti non abbia soddisfatto le sue aspettative. Le assicuriamo che la qualità dell'accoglienza è per noi una priorità assoluta, e ci rammarica sapere che non siamo riusciti a trasmetterle il livello di attenzione e professionalità che miriamo a offrire ogni giorno.Apprezziamo i suoi commenti costruttivi, che condivideremo con i reparti coinvolti per migliorare i nostri standard e la formazione del personale.Ci fa piacere sapere che ha apprezzato la struttura e ci auguriamo di poterle dimostrare in futuro i nostri reali livelli di ospitalità, con un servizio all’altezza delle sue aspettative.Cordiali saluti,Melanie Lell, Guest experience Manager
Svar fra overnatningssted: Estimado Ionut Marius,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Occidental Atenea Mar - Adults Only para su visita a Barcelona y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el hotel Occidental Atenea Mar - Adults Only. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Melanie Lell, Guest experience Manager
Svar fra overnatningssted: Здравейте, Aleksandr,Оценяваме, че ни оценихте.С радост отбелязваме, че сте оценили съотношението цена-качество на нашите услуги. Ние се стремим да предоставяме на нашите гости високо качество на услуги на разумни цени.Ще се радваме да ни посетите отново.Поздрави,Melanie Lell, Guest experience Manager