Isabella's House

I was very disappointed in my family's recent stay. Most maddeningly, the internet does not work at all in many bedrooms, and none of the staff seemed interested in fixing the situation – unacceptable for a hotel at this price point. Many other small things went wrong, and the hotel seemed uninterested in keeping us happy. Our refrigerator broke down twice, and even though repairmen were called both times, having to throw out food and wait days without refrigeration was a major inconvenience in a place where kitchen access is a major draw. Nobody offered, for instance, to store our items for us. One of our suites had no detergent and sponges. We were told that they'd never run out before and had no idea what to do: "It's unprecedented!" A more professional hotel would have sent someone down to the store to buy the missing items, which we did ourselves. Likewise, when we ran out of paper towels and asked for more, we were told that only one roll is provided per stay. Considering how much food we had to throw out because the refrigerator didn't work, and how many thousands of dollars we spent booking 2 suites for 10 days, it was petty. We arrived to a bathtub suite when we'd booked a shower suite for accessibility reasons, and they were able to switch us – but it was an annoying and stressful arrival. For this price, you have better options in Barcelona.

Fantastic location if you’re looking for somewhere blissfully quiet at night time and away from the crowds, but with public transport a five minute walk away to the metro which will get you into the city centre in 10 minutes. Big comfortable beds, lovely clean linen, beds made up every day, a great hot shower, a basic kitchenette for fixing breakfast or even dinner if you’re so minded. Has a juicer which was handy given there’s a grocery store nearby selling fresh oranges. The store also has a wide range of food stuffs and even a modest wine selection. The restaurant downstairs is convenient and has very good, reasonably priced Italian food. The other big plus is the service with reception staff sup efficient and friendly. Check in is easy and the staff are very helpful with tips and info. On the downside, the furnishings are looking very tired and the bathrooms really need to be redone bc they are starting to look grubby even though they might be quite clean. The manager told us they are in the process of doing this. Once done this will be much more of a 4 star boutique hotel, but until then you’ll need to overlook the shabbiness and just enjoy the benefits of being in a quiet but convenient location,

Enjoyed our stay at Isabella's house. The apartments are clean and functional, as well as giving a sense of "home". Staff is very kind and helpful, and their restaurant on the base floor has the best Italian dinners. The area surrounding gives a sense of being in the city while also being in a more quiet residential area. Very close to the park and easy to get downtown.

Nous avons réservé pour 3 nuits un appartement avec 2 chambres au dernier étage. L’appartement est spacieux et bénéficie d’une très belle terrasse. Le quartier résidentiel est très agréable et le métro tout proche. Par contre le mobilier est vieillissant, le canapé pas confortable, le carrelage repeint de la salle de bains a besoin d’être rafraîchi. Les toilettes sont dans l’unique salle de bains et il n’y a pas de sèche cheveux, ni même un torchon dans la cuisine. Seulement une couette ultra-fine sur les lits, bien en été mais pas en hiver et une réception qui nous a envoyé balader quand nous avons demandé une couverture.

Hôtel très bien situé : au calme, dans un quartier résidentiel, central, proche du métro, du centre commercial illa… Appartement propre et spacieux Personnel très accueillant et sympathique. Nous recommandons vivement cet établissement.

Super gastvrij personeel, net en ruim appartement. Perfecte plek in Barcelona. De prijzen zijn zeer vriendelijk, zeker ook voor het ontbijt en avond eten in het restaurant. Het was geen probleem om de check out tijd met 2 uur te verlengen en zonder extra kosten