Hostalin Barcelona Passeig de Gracia

위치 너무 좋아요

Excelente ubicación y limpieza, el único pero es q no tiene enchufe al lado de la cama sino en un escritorio, es algo muy poco práctico hoy en día si llegas con el móvil fundido para cargarlo. De resto todo bien.

We had a terrible experience with this "hotel" and cannot recommend it. The air conditioning system broke down, resulting in a horrible first night. The next day management agreed to let us go and charge only one of the three nights we had originally booked. We left the hotel, but now they refuse to make good on their word and refund the other two nights.

There are some great advantages to this hostel, but it’s best to know what to expect. Firstly, the advantages. The situation is unparalleled, nestling between Louis Vuitton and Gucci on Passeig de Gràcia. Handy for Diagonal Metro and Plaça Catalunya as well as the two most important Gaudi buildings. The hostel shares a beautiful period entrance with several other businesses, and reception is on the first floor, accessible by lift or stairs. The staff speak very little English, but are very friendly and amenable and having a smattering of tourist Spanish and Google Translate, it wasn’t a problem. The bed and pillows were comfortable. We had a Juliette balcony with fab view of the city. There was no noise problem. Toiletries were provided on the first day, but I recommend you bring your own. There was a Nespresso machine with two capsules (not replenished - we bought our own at the Nespresso shop), which was a nice touch. On the downside, our room wasn’t clean. The floor was unmopped and sticky and the sink and toilet had been given a cursory wipe, streaks (hopefully cleaning fluid) still showing. This may have been an exception as it was a bank holiday and they were possibly short staffed. The towels and bath mat were clean but grey and not changed during the three night stay. The sheets were clean but threadbare, very thin in places. The furniture was MDF with (chipped) melamine, but functional. The floor of the shower was cracked and moved underfoot, and with no door on the shower, it was difficult to prevent the bathroom floor from being awash. The room wasn’t serviced during our stay, but the shutters were drawn over in our absence against the sun.

Hotel was a great location was the only Major perk. Upon arrival I was overcharged from what I had originally booked at, person on reception who didn’t speak good English said it was new city tax increase price added. I am 100% sure this should have been communicated before I arrived through booking agent or through email but nothing at all…. * We stayed ‘7 NIGHTS’ tried to communicate all the below but reception didn’t speak English to understand and even tried a translation app to try help…. - the bed linen sheets were not changed once at all for the whole 7 nights! As there were stains on the sheets that was always there. - the floors were dirty and full of long long hairs (I have a shaven head). So these were obviously from what ever previous guests before. And floor never got brushed once on any room refresh. - the bathroom was disgusting!! Mould, dirt and not clean. With a toilet wedged between shower and sink you can’t even get up and down. - the walls are not soundproof at all!! We could here everything from spoken words, to doors closing to someone dropping something from all angles. - towels I think get washed in-house and not professionally as I had stains and other guests hairs on all the towels. FOR €100 a night we spent €700 total I expected a lot lot better.

Ho scelto la struttura per la posizione, visto che mi interessava stare in quella zona e avevo solo una serata da trascorerre in città. Secondo le condizioni, il check-in è dalle 15 alle 21, siamo arrivati intorno alle 19 per scoprire che non c'era nessuno in struttura. Fuori dalla porta c'era un numero da chiamare (diverso da quello che si trova su Booking) e mi hanno risposto dicendo che sarebbero arrivati in pochi minuti. I pochi minuti sono diventati più di mezz'ora, nel frattempo sono arrivati altri ospiti stranieri che hanno chiamato a loro volta ma non sono neanche riusciti a comunicare perché chi ha risposto non parlava neanche inglese, assurdo. Non è stato affatto piacevole aspettare 40 minuti sulle scale stanchi e accaldati, con i bagagli, oltretutto basterebbe specificare nelle condizioni che bisogna chiamare e concordare l'orario di arrivo in anticipo!