Bahang Bay Hotel

nice hotel, nice room that is very comfortable for a family of 4. the hotel staff is very nice friendly and helpful. In room dining is delicious and the price is reasonable. Breakfast buffet is nice however is good if hotel will add more variety of food and dessert especially penang food.

This hotel really suitable for those who want privacy and quiet environment. The room really comfortable and clean. Beach located just across the road which take about 5 mins walking from hotel. At night we chose to dine in room by hotel. Surprisingly the taste is so good and the price is really affordable. Overall, we really enjoyed stayed in this hotel. Will come again soon .

A bit outskirt of batu ferringghi's prime area. Talam set was delightful and value for money. Pool was just nice.

Love the hotel.. pretty, clean and strategic. Btw u can find nasi lemak berlauk nearby in the morning with affordable price. Near monkey beach, will repeat again if I come to Batu Feringgi next time. 🥰🥰

Great welcoming. The hotel offers welcoming drinks and dessert voucher. The room is very clean and good amenities provided. You can choose either nature view or sea view (with extra cost). The pools are good for family with toddlers. The cafe offers variety of breakfast menu. Lunch and dinner also offered with package at affordable price. I'm sure will be coming back soon.

Very good service from the F&B team at the cafe, both at breakfast and dinner. However, there were some issues with other services. No towels were changed in two of the rooms upon make up the rooms. I approached the reception and inquired why the towels hadn’t been changed. The receptionist responded, "Okay, we will change them now." I also requested two sets of cutlery and dinner plates from the operator. Two minutes later, I received a call back informing me that, "After 9:30 PM, the F&B team is no longer working. If you need cutlery, you must come to the reception and collect it yourself." I personally went down to the reception counter and made the request again. The receptionist then told me to get the cutlery and plates from the restaurant staff! As a 4-star hotel, is it standard practice not to have a runner available 24 hours to fulfill guest requests? Having worked in hotel industry for 5 years, I am disappointed by the lack of hospitality displayed by the Front Office team. The front desk is the face of the property, and unfortunately, this hotel failed to provide friendly, helpful, and courteous staff both at the front desk and in housekeeping. To the higher management of BY THE BLANKET, your Front Office team urgently needs training in customer service to meet the standards expected of a hotel of this caliber.