Crown Towers Sydney

Great view with large rooms and the staff is helpful. Great hotel to travel with family Just amazing

Valet parking services rude. Did not assist take luggages for check in.

In order to gain a better understanding of the services offered by this establishment, I decided to spend a night at the five-star hotel. I reserved a King Deluxe Harbuor View room on the 12th floor. Upon entering the room, I was pleasantly surprised by its spaciousness, modern design, and stunning views. However, I was disappointed by the cleanliness of the room. The wine glasses had smudges and watermarks, the dining table showed signs of unclean wiping and dust, and the toiletries were either missing or provided in single quantities despite the room being occupied by two guests. Additionally, the staff at the pool and housekeeping seemed reluctant to provide adequate service. It is unclear what criteria were used to award this establishment a five-star rating.