Crown Towers Sydney

Had an amazing time at the hotel. Everything was great. Staff were friendly and helpful.

Stayed one night for function in the city , great place for a night out.

The outdoor swimming pool is stunning. Breakfast buffet also offered a wide variety of selections. However, the service of pool is a bit behind, like some employees skived by hiding behind the bar table or lying down.

Fabulous rooms with amazing views.

In order to gain a better understanding of the services offered by this establishment, I decided to spend a night at the five-star hotel. I reserved a King Deluxe Harbuor View room on the 12th floor. Upon entering the room, I was pleasantly surprised by its spaciousness, modern design, and stunning views. However, I was disappointed by the cleanliness of the room. The wine glasses had smudges and watermarks, the dining table showed signs of unclean wiping and dust, and the toiletries were either missing or provided in single quantities despite the room being occupied by two guests. Additionally, the staff at the pool and housekeeping seemed reluctant to provide adequate service. It is unclear what criteria were used to award this establishment a five-star rating.

I had a disappointing and unusual experience while using the iPad for every services. The food from room service did not taste good, and it took about an hour for my luggage to be delivered to my room from the reception.