Kap House Family Hotel

We went for a full body massage here and it was excellent! The best full-body massage I’ve ever had. (And they do mean full body…!) The masseuse was very skilful at finding the places where my muscles ache and massaging them with just the right amount of pressure. Extremely enjoyable. My husband found his massage very high-pressure and more of a struggle, but still enjoyable and the masseur gave advice for his posture etc too.

Fantastic hotel, simple room nice pool and spa facilities. Good location in the middle of old and new town with about a 5min walk to the gondala. The breakfast was basic but satisfied us perfectly! The staff were extremely helpful and accommodating we will be booking again for next year!

Just returned and loved this place. Its location is perfect - right in the middle of it all Staff lovely, rooms lovely, breakfast good and what you need before hitting the slopes and spa/massage great. Cant wait to return Also try the restaurant - lovely food and 10% discount

Both the check-in and check-out were really smooth. The service was very good in general, there was always someone present at the front desk for any of our needs. Not every staff member spoke english though, which lead to a couple of miscommunications. Rooms were tidied and supplied with clean towels daily, if wanted. The room sufficed fine for a ski trip. The beds were comfortable and there were extra blankets supplied in the closet. Our room had a pretty decently sized balcony. The bathroom was clean and practical (except for a slightly broken shower door). A mini fridge was also provided. The location is perfect for a ski trip in Bansko. The rental place where we stored our ski gear was located at a 5 minute walk, from which you were at the gondola in another 5 minutes. Oppertunities for eating out and grocery shopping were also located close by. The hotel featured an excellent 'spa', containing a sauna, swimming pool and jacuzzi, which we made the utmost use of after our tiring days of skiing. The breakfast in the restaurant was decent and free of charge (included in the booking price). We also had dinner at the restaurant one night which was cheap and delicious. All in all I liked nearly everything about this hotel. The only con I can think off is not being able to communicatie with every staff member all that well, because of the language barrier. This did not lead to any huge issues, however.

Сходил на массаж, очень хороший, и отличная цена! Просто супер. Очень доброжелательный персонал- Геро быстро и приятно обслуживал в ресторане. Место находится очень близко к Гондола, и к другим ресторанам тоже!

Breve soggiorno a Bansko, tappa intermedia dopo il monastero di Rila e prima di Melnik. PRO: Posizione (centro città, vicino al corso principale) Prezzo Piscina interna e idromassaggio molto apprezzati CONTRO: Non c'è l'ascensore