Predela 2 Aparthotel

Predala Lux - 2 bedroom apartment was spacious, clean and modern. Beds and linen were very comfortable after a days skiing. Kitchen had all necessary items and a dishwasher. Pool, sauna and steam room was a great addition and perfect for a relax. Ate at the restaurant which was ok but nothing special. Would recommend going into town for dinner. Did not eat breakfast there as it starts at 07:30 and we had to be at the gondola queue before 08:00 to get to our ski lessons on time. The only down side was that on arrival to the apartment it was so hot and no thermostat on the room to turn the temperature down, I asked at reception to reduce temp but still warm so slept with the windows open. All areas of this apartment were clean and staff were approachable and helpful. It is situated a short walk away from the main ski resort with loud bars which was perfect for us as it was quiet. Would definitely return to this apartment complex.

Rooms are standard for the price, staff are rude and unwelcoming, rules in the pool change daily can jump in one day then the next you can’t and then you get shouted out aggressively. Can’t use the gym when she’s “making a massage” Save you a thew more pennies and visit somewhere different

Very nice hotel with good breakfast and nice facilities. The pool was heated, you also had jacuzzi , dry and wet steam room and a fitness room. The Apartment that we had was ok, the beds were not the best but ok, but the extensible couch wasn't good at all, a very slim mattress and you had to put pillows under to level it a little. Per total the stay was nice, they only need to improve the extensible couches from the livings.

We spend 10 days in this hotel for Christmas and New year 2022. The hotel is nice with different size apartments. We had 1 bedroom apartment which was equipped with everything necessary for our stay. There was a fire place as well which added to the apartment charm. The spa center was nice with good swimming pool, jacuzzi and sauna, also with fitness center. We were using it regularly and was very convenient. The hotel is very close to the ski slopes, which made the experience for skiers very easy and practical. The personnel were great. They were very kind, trying to satisfy all our requirements. For example, they provided additional heating radiators for the colder days. The lift got broken one of the days and they immediately offered us another 1-bedroom apartment on the ground floor as we had an elderly person with us. The other apartment had also washing machine, which proved to be very handy during our stay. For the New Year’s Eve, the hosts have prepared nice musical program and New year’s menu with large choice. We were delighted with the great festive atmosphere, the music and the dancing. The hosts came to greet each one of us personally and especially payed kind attention to our gradma as per our old Bulgarian traditions. Overall, we spent really fabulous time and will come back in this hotel again next time we are in Bansko.

Good but cominication is zero

Nice overall Apartment was clean and comfortable. Personal were friendly. Swimming pool was with cold water, jacuzzi was not cleaned.