Predela 2 Aparthotel

Rooms are standard for the price, staff are rude and unwelcoming, rules in the pool change daily can jump in one day then the next you can’t and then you get shouted out aggressively. Can’t use the gym when she’s “making a massage” Save you a thew more pennies and visit somewhere different

We spend 10 days in this hotel for Christmas and New year 2022. The hotel is nice with different size apartments. We had 1 bedroom apartment which was equipped with everything necessary for our stay. There was a fire place as well which added to the apartment charm. The spa center was nice with good swimming pool, jacuzzi and sauna, also with fitness center. We were using it regularly and was very convenient. The hotel is very close to the ski slopes, which made the experience for skiers very easy and practical. The personnel were great. They were very kind, trying to satisfy all our requirements. For example, they provided additional heating radiators for the colder days. The lift got broken one of the days and they immediately offered us another 1-bedroom apartment on the ground floor as we had an elderly person with us. The other apartment had also washing machine, which proved to be very handy during our stay. For the New Year’s Eve, the hosts have prepared nice musical program and New year’s menu with large choice. We were delighted with the great festive atmosphere, the music and the dancing. The hosts came to greet each one of us personally and especially payed kind attention to our gradma as per our old Bulgarian traditions. Overall, we spent really fabulous time and will come back in this hotel again next time we are in Bansko.