Regnum Bansko Ski Hotel & Spa

Exceptional Stay at Regnum Hotel & Spa, Bansko Our stay at Regnum Hotel & Spa in Bansko was simply outstanding! From the moment we arrived, we were greeted with warm hospitality and excellent service from the staff, who went above and beyond to ensure our comfort. The location is perfect—close to the ski slopes, yet peaceful enough for ultimate relaxation. The spa and thermal facilities are truly world-class, offering a variety of saunas, pools, and treatments that make for the perfect après-ski experience. The food was another highlight of our stay. The restaurant serves an exceptional selection of dishes, blending local flavors with international cuisine. Every meal was a delight, and the breakfast buffet was particularly impressive. As a ski resort, Regnum is top-notch. The hotel provides convenient shuttle service to the lifts, and after a day on the slopes, returning to such a luxurious and cozy retreat was a dream. Whether you’re visiting for skiing, relaxation, or simply a getaway in the mountains, Regnum Hotel & Spa is the perfect choice. We can’t wait to return!

I recently stayed at the Regnum Bansko Ski Hotel & SPA, and it exceeded all expectations. The rooms were spacious, modern, and impeccably clean, offering a comfortable retreat after a day on the slopes. The hotel's location near the gondola lift was convenient, and the shuttle service was always punctual. The staff were exceptionally friendly, professional, and attentive to every need, making the experience even more enjoyable. The breakfast buffet was outstanding, with a wide variety of delicious options catering to all tastes. The spa facilities, including the pool and sauna, were luxurious and perfect for relaxation. Whether you're there for skiing or a relaxing getaway, the combination of prime location, excellent amenities, and superb service makes this hotel an ideal choice. I highly recommend it to anyone visiting Bansko.

This hotel is old and overrated—no more than 3 Star. The cleanness is good, but the furniture is old and worn. The staff at the reception is good, professional and polite. This is the only positive thing I can say. The rest of the staff, mainly Ukrainian and Turkish, barely speak Bulgarian or any other Western language. The kitchen staff does not know how to cook their ala cart menu. So I don't recommend eating ala cart in the hotel's restaurant. There are many good restaurants in Bansko. Do not waste your time and money eating in Regnum Hotel. Buffet breakfast offers many choices but low-quality food. Coffee machines are often out of order, and coffee is disgusting. This hotel is badly managed and I would not recommend it at all.

This hotel is a solid 3 star hotel, not 5 stars We stayed in the Executive Suite with Mountain View, for our dates in January it was around $260/night (overpriced in my opinion, should be around $130-150) PROS: -beautiful view of the mountains -they give you 1 complimentary bottle of water upon arrival -room is clean and has fridge, also has some silverware for you to use -house keeping is good in arranging our room and clothes CONS: -hotel is very old, outdated and needs a renovation -around 12 mins walk to gondola, which seems near but is hard because of cold weather + if you're wearing ski boots -they are very cheap and give only 1 free bottle of water upon arrival, theres no more free water in the room after that -they dont have shampoo or conditioner, instead they combined everything into 1 shampoo/conditioner/body wash liquid -no disposable toothbrush -there is jacuzzi but water is not warm, its lukewarm and needs to be hotter -breakfast is 99% the same thing everyday and is composed of: cheeses, dried meats, fried frozen foods (cheese, squid, potatoes) -dinner is overpriced at €30/person and not worth it -most of the times, housekeeping did not clean our floor (we know this because we have some of our jacket fur on the floor and once we get back its still there) -you think you have access to Regnum Banya Thermal, but you have to pay around $10/person to get access Would not recommend staying here as its overpriced for the value you get. I was talking to other people and they are happy with their stay at Kempinski (more expensive), Hotel Lion & Platinum

we visited the hotel nice staff at reception the room very beautiful with a nice view and big it was just that the room was very cold freezing 😏😏 water very dirty in spa and pools and two nights we stayed there and slept, no one came to clean our room or bring us clean towels a great shame for such a hotel and in such nice places as it is the breakfast was a very rich buffet, but everything was frozen as if it was lost, take it out of the fridge now very nice polite bar staff !!

A stay at Regnum Bansko is definitely worth. Quitely located in the upper area of the town, a short walk from the gondola station, this hotel offers everything that one needs for a nice holiday: indoor and outdoor swimming pools, water slides, sporting fields, whirlpool, massage rooms. The hotel has a dependency in the nearby Banya village where several pools with thermal water at temperatures between 28 and 39 °C can be used free of charge by the hotel guests. The suites are spacious enough and can accommodate families with up to four children. The hotel restaurant offers a variety of dishes of the national and international cuisine, a huge salad bar, desserts, fruit and vegetables. The opening hours are long enough for all visitors and there is enough of everything everytime so one doesn't need to hurry to get his favourite dish. The staff is very kind and client oriented. All requests are satisfied within a few minutes, no matter at what time of the day or night. I can only conclude with my children's now and then asking "When are we going again to this great five-star hotel in Bansko?"