Quality Inn at Bangor Mall

We had a terrible experience at this hotel. The first room had leftover food on the floor. So, they moved us to another room, which had broken glass on the sink counter. Not only that, the room reeked of cigarettes, when we specifically asked for a hypoallergenic room. We had to spend the night in that room since there were no other rooms available. We overpaid for this stay, and we did not get our money’s worth. This establishment is in dire need of renovation (especially new carpeting) and better quality control for housekeeping.

I loved the breakfast.....did not like problems with the door that would not lock, hair dryer that did not work and sink drain that needed unclogging. The property is very aged and as a result the bathroom layout is very poor and very tiny. Staff WAS very friendly.

Great hotel for a night while travelling but the hotel is in need of some upgrades especially the bathrooms

I was not please when I checked into a “pet friendly” hotel to have to pay 25.00 per night per pet and then was asked to sign a co Tracy saying I couldn’t leave the dogs in the room. None of this was disclosed when I booked and I was not able to cancel. Not happy. Hotel dated and basic- bathroom so small.

The beds were very comfortable but when walking into the room it had a misty smell;(

Our stay at Quality Inn Bangor was marvelous and made all the better through the positive reception we experienced in dealing with every one of the hotel staff. General Manager Amanda has an excellent team in the admin, cleaning, breakfast, and room maintenance areas. Everyone was effective in their work, efficient and prompt in responding to our request, and friendly in their interactions with us. So enjoyable - we felt like we were part of the family. We chose to experience the solar eclipse with the Quality Inn team. It was apparent that everyone really cared about doing the best they could for their guests. I look forward to staying in the Quality Inn again.

The room was very clean and the bedding was good quality. Staff was friendly and checked me in quickly.

The property manager Amanda tried accusing us of burning a hole in the blanket when we don't smoke an made us leave after we already paid an would not give a refund wii have a broken foot she is the devil don't rent there

I was in town for work at a local job site. The quality Inn and suites was centrally Located to the job and local restaurants and the mall. The room was clean and comfortable. I had an associate call me for an issue and the night manager Shannon was very professional got me the message. Also, great breakfast buffet