Centara Grand & Bangkok Convention Centre at CentralWorld

Staff were helpful, bed was comfortable, like it that mall is accessible and sheltered. Nama Japanese restaurant did not live to expectations.

My first time staying here and we chose it cause it's connected to CentralWorld. Huge entrance but the check-in lobby is at Level 23. Got a Family Premium Room thinking it's a 2 bedroom layout but when we got in, then we realized it's just 1 room with 2 queen beds. The bathroom area is huge though, with a large dressing / wardrobe area before the basins, toilet, bathtub and standing shower. But for a family of 3 adults and 3 kids, one toilet/shower is challenging. Turns out the room type we should have gotten is the Executive Room. Anyway it was too late to even make an onsite upgrade as they were fully booked for the category. Thankfully we were just here for a night. The beds are pretty high here for the average Asian and a little too soft for my liking. Location wise, while it sounds ideal to be connected to CentralWorld, it's actually a very big mall, and the connection is closer the Zone F side where the cinema is (which is the opposite end of the mall that connects to BigC and BTS). So I'm not sure this connection is truly a value add, or rather this should not be the only reason to choose this hotel. Service is impeccable, from the bell boys taking over our luggage at the driveway to the front desk staff to housekeeping and the restaurant staff. Our stay also came with Welcome Drinks at their bar - Uno Mas (for those with kids) and Red Sky (rooftop bar for adults only). The pool is not very big, can't do proper lap swims but good enough for kids to play around. I also like their service app, where you can request for additional amenities directly, order in room dining and even chat with the staff for any other requests. I did dread the thought of downloading another app but the convenience after makes it worthwhile.

This is the second time we came back Centara , Such an amazing hotel. Good view with the welcome drink ! And well prepare for my birthday 🙏🏽🙇🏻♂️ An unforgettable moment ❤️

Hotel after renovation looks great than before, But location is not really near BTS station

close to centralworld. great service from front door to lobby.

Good size suite. Thank you for complimenting the extra breakfasts for the children