Grand BS Airport Hotel Suvarnabhumi

Great airport stop over or even for a few days. It's very easy to get the free shuttle at the airport, enter the arrivals , next to gate 4 look for desk with hotel name on notice board tell staff and show your booking and they will call shuttle and even take you to it when it arrives At the hotel. Ask reception to book a return trip for you. Two swimming pools the 2nd is like an oasis surrounded by trees and shrubs. Room is well cleaned and early usually done by 10.30am Near by street food market and convenance stores great food and cheap There's even a night club a short walk away. I love to relax and do nothing here after a hard party and touring holiday Totally rested and ready for the long trip home

Really good location near to the airport. It's a short 5 minute walk from the hotel out to a busy road with plenty of eating places, street food, and a big covered market. The bed was comfortable. The pool was nice.

Munz mak mak. We got a big room 2 bedroom pool view. But sound prove is ******.

Booking this hotel, around 11 p.m., an unfamiliar man called our room and asked in Chinese if we were Chinese. We were two girls and were very frightened. We called the front desk, but no one answered. Because we were scared, we decided to call the police. My friend had a panic attack and was trembling all over. The front desk staff, named Wichayaporn, was aware of the situation but remained indifferent and offered no emotional support. She even pretended not to know what had happened and had a hostile attitude. While waiting for the police to arrive, we requested a refund, but she only replied that once checked in, no refund would be provided. I asked to speak to the manager, but she said the manager was sleeping and it was the middle of the night, even though the police had already notified the hotel. The staff was fully aware of the situation. I don’t understand why an unfamiliar man called and asked such questions, which seriously leaked our personal information. The lack of emotional support and failure to address the issue are utterly disgusting and absurd.

This hotel was a complete disaster. The room was filthy, the shower didn’t drain, and a disgusting sewage smell came every time I turned on the water. They don’t provide a second key card, no slippers, and the bed was an absolute nightmare — hard as a wooden board. The pillows were ridiculously high and stiff, making it impossible to sleep at all. There is zero soundproofing, so every noise from outside and other rooms is clearly heard. The so-called “free” water tasted like it was poured straight from the tap. The room itself was tiny, with no nightstands, no sockets near the bed, and overall felt cheap and poorly maintained. This is by far one of the worst hotel experiences I’ve ever had. Don’t waste your money here — even for one night it’s unbearable.

Clean and nice accommodation Staff is nice and welcome