Oakwood Residence Sukhumvit 24 anmeldelser

Svar fra overnatningssted: Dear Sir/Madam,Thank you for taking the time to share your experience with us. We’re pleased to hear that you appreciated our location and found the hotel to be well-maintained despite its age. It’s also great to know that you enjoyed the quietness of the rooms, as we strive to provide a peaceful environment for our guests.We do apologize for the condition of the air conditioner and any odor you may have encountered. Your feedback is valuable to us, and we will certainly look into this to ensure a more comfortable stay for future guests.We understand your thoughts regarding the price, and we are continuously evaluating ways to provide more value to our guests. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon.Best regards,The Oakwood Residences Management Team

Svar fra overnatningssted: Dear Sir/Madam,Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience with us. We're glad our flexibility and location made your stay even more enjoyable. We look forward to welcoming you back soon and ensuring another great experience!Best regards,The Oakwood Residences Management Team

Svar fra overnatningssted: Dear Sir/Madam,Thank you for sharing your feedback! We're happy to hear that you found everything well-maintained and clean, despite the age of the building. We take great pride in ensuring that our guests enjoy a comfortable and pleasant stay. We look forward to welcoming you again and hope to continue providing you with excellent service!Best regards,The Oakwood Residences Management Team

Svar fra overnatningssted: Dear JYD8888,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location, the friendliness of our staff, and the spacious, clean room. Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay! Best regards, The Oakwood Residences Management Team

Svar fra overnatningssted: Dear WhiskyNomad,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location on Soi 24, with easy access to BTS Phrom Phong station and nearby amenities like 7-11. It's great to know that you would consider staying with us again, and we look forward to welcoming you back in the future.Best regards, The Oakwood Residences Management Team

Svar fra overnatningssted: Dear Khun Louie,Thank you very much for choosing to stay at Oakwood Residence Sukhumvit 24 Bangkok and for taking the time to share your kind review.We are truly delighted to hear that you enjoyed your stay and appreciated the spacious and clean rooms, well-equipped kitchenettes, and our convenient location near Phrom Phong BTS and the Emporium Mall. Your compliments on our friendly staff and recommendation for both short and long stays are especially appreciated.Your feedback is a great encouragement to our team as we continue to strive for excellence in providing a comfortable and welcoming experience for all our guests.We sincerely look forward to welcoming you back to Oakwood Residence Sukhumvit 24 Bangkok in the near future.Warm regards,Oakwood Residence Management Team

Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share such a wonderful review of your stay at Oakwood Residence Sukhumvit 24 Bangkok. We are truly delighted to hear that you found our residence convenient and enjoyed our prime location near BTS Phrom Phong and the shopping areas, as well as the variety of dining options available nearby.It is also heartening to know that our team’s warm hospitality left a positive impression on you. Providing exceptional service is at the core of what we do, and your kind words motivate us to continue striving for excellence.We sincerely appreciate your support and look forward to welcoming you back for another exceptional stay in the near future. Should you need any assistance with your future bookings, please feel free to reach out to us.Warm regards,Oakwood Residence Management Team

Svar fra overnatningssted: Dear Elauw,Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed your stay and appreciated the location.We apologize for the initial mix-up with your room and any inconvenience caused by the noisy air conditioner. Your feedback is valuable, and we'll address these issues to ensure a better experience for future guests.We're thrilled that you plan to visit us again and recommend us to your friends! We look forward to welcoming you back.Best regards,The Oakwood Residences Management Team

Svar fra overnatningssted: Dear Sir/Madam,Thank you for sharing your feedback with us. We truly appreciate your comments and are sorry to hear that your check-in experience was not as smooth as it should have been. We are actively working on improving our check-in process to ensure it’s faster and more efficient for future guests.We’re glad to hear that you found our staff to be friendly and that you enjoyed our breakfast offerings. Your feedback is invaluable to us as we continue to improve our services and facilities. We hope to have the pleasure of welcoming you again in the future for a more seamless stay.Best regards,The Oakwood Residences Management Team

Svar fra overnatningssted: Dear Priscilla9901,Thank you for sharing your feedback. We're glad to hear that you found our location convenient. We appreciate your comment about the room's appearance, and we are currently working on updates to ensure a more modern and comfortable experience. We hope to welcome you back soon!Best regards,The Oakwood Residences Management Team

Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at Oakwood Residence Sukhumvit 24 Bangkok. We’re delighted to hear that you enjoyed our prime location, which offers easy access to major shopping centers and the BTS.We also appreciate your comments on the amenities and service. We take note of your observations about cleanliness and will work to ensure that we continue to enhance the guest experience in this regard.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Best regards,Oakwood Residence Management Team

Svar fra overnatningssted: Dear Mr. Simon,Thank you for your feedback. We are pleased to hear you enjoyed our prime location, the services from our team, and the overall value of your stay.We apologize for the issues you encountered with the room condition, cleanliness, and washing machine. Please know that we are addressing these concerns to improve our guests' experience.We appreciate your kind words about our staff and look forward to welcoming you back.Best regards,The Oakwood Residences Management Team

Svar fra overnatningssted: Dear Ms. Ruosi,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards, The Oakwood Residences Management Team

Svar fra overnatningssted: Dear Mr. Choo,Thank you for sharing your feedback, and we deeply regret that your experience did not meet your expectations. I sincerely apologize for the issues you encountered during your stay, including the cigarette smell, outdated furniture, noisy air-conditioning, and other concerns you mentioned. This is not the standard we aim to provide at Oakwood.When we were made aware of your dissatisfaction, we immediately offered a room upgrade to ensure your comfort, but we understand that you chose not to accept it. We do strive to address all guest concerns promptly, and we are sorry that we were not able to resolve the situation to your satisfaction during your stay.We also apologize for any inconvenience caused by the room key, the elevator, and the bathroom issues. Your comments are being taken seriously, and we will address these areas to improve the guest experience going forward.I truly hope your wife is recovering well, and I understand the importance of avoiding any added stress during such a challenging time. We appreciate your feedback and will use it to make necessary improvements.Thank you for bringing this to our attention, and we hope you will consider giving us another opportunity in the future.Best regards, The Oakwood Residences Management Team