Hotel JAL City Bangkok

The hotel is conveniently located — just a 6 to 7-minute walk from Thong Lor station. We stayed for three nights, and the room was very comfortable with an incredibly cozy bed. Whether it was due to the good quality of other guests or excellent soundproofing, we weren’t disturbed by any noise — something many hotels fail to achieve. We requested 2 to 4 extra bottles of drinking water each day, and always received them without any issues. The breakfast was very diverse and delicious — truly a highlight of our stay! Overall, it was a great experience. The only minor downside was the 2-in-1 shampoo and conditioner, which left our hair feeling very dry. We ended up going to Watsons to buy a separate conditioner.

Clean and tidy environment. Perfect location with Thong lor BTS nearby. Staffs are helpful.

The room cleaning service on 6 Oct unfortunately does not demonstrate the standard we expect from JAL. The staff seems to be in a rush, hence removes our clothes from the bed to the table with little care, leaving them in a mess. This is totally in contrast with what is observed one day before, when the clothes are nicely placed flat on bed. Another issue of concern is the rough handling of guest’s charging cable. When we returns to the hotel at night, it is seen stuck in the gap of the drawer, which makes my friend quite upset. Therefore, before a high-score rating can be given, the management is kindly advised to review the way in which the room cleaning service is delivered to customers.