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Bekræftede anmeldelser
Placering9.0
Faciliteter8.9
Service9.1
Renlighed9.1
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Anonym bruger
Superior-værelse
Overnattede i feb. 2025
Forretningsrejsende
11 anmeldelse
9.0/10
Fantastisk
Slået op den 26. mar. 2025
My stay at this hotel was fantastic! The room was spacious, clean, and well-maintained, with a comfortable bed that made for a great night's sleep. The staff was friendly and always ready to help. The overall ambiance was relaxing. The only small downside was that the sofa had a few stains, and I felt the amenities could have been a bit more comprehensive. Still, it was a great experience, and I’d definitely stay here again!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you so much for sharing your feedback! We're thrilled to hear that you had a fantastic stay and enjoyed the spacious, clean room, comfortable bed, and friendly service from our staff. We're also glad that the ambiance of the hotel provided a relaxing atmosphere for you.We sincerely apologize for the stains on the sofa and appreciate your comments on the amenities. We will certainly look into improving these areas to enhance our guests' experiences.It’s wonderful to know that you would stay with us again, and we look forward to welcoming you back soon!Best regards,Kanta HanvesakulResident Manager
Kilce
Superior-værelse med kingsize-seng
Overnattede i feb. 2025
Solorejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 14. apr. 2025
Second check-in
Let's talk about the advantages of Novotel Sukunyi No. 20 Hotel:
1. The location is superior, it's only a ten-minute walk to the EM business district opposite the hotel.
two。 There are 711 and massage parlors 200 meters downstairs to the left of the hotel. It is convenient for shopping and there are several massage parlors near dinner.
3. There is no traffic jam to the airport for about 45-50 minutes; there is a shuttle bus not far from the subway station.
4. The room is 30 square meters, the same type of hotel is quite spacious, the decoration pattern landscape is good, the wardrobe is very big, the storage space is many, the bed is comfortable, the flower sprinkles the water is very big (too rare in Thailand)
5. There are Chinese staff at the front desk who can speak basic Chinese, communicate with OK, and the overall staff service is very good.
6. There is a massage on the 9th floor of the hotel, which is very technical and physiotherapeutic, so make an appointment in advance.
7. The hotel has an outdoor swimming pool with beautiful scenery, and many foreigners exercise and bask in the sun on this floor.
8. The scenery of the top floor bar is beautiful, and it is highly recommended to experience it. The western food on the 8th floor and the food on the top floor are very delicious, and the price is cheaper than EM. Residents eat at a 20% discount, which is almost full of performance-price ratio.
To sum up, the overall performance-to-price ratio is high, and we will consider moving in again.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you so much for choosing to stay with us again and for taking the time to share such a detailed and positive review! We are thrilled to hear that you enjoyed our prime location, spacious rooms, and the various amenities we offer, including the convenient access to shopping, the massage services, and our rooftop bar with beautiful views.We are also pleased to know that our team, especially the Chinese-speaking staff, was able to make your stay more comfortable. Your comments on the pool, restaurant, and overall service are greatly appreciated, and we will continue to strive for excellence in providing a memorable experience for all of our guests.We look forward to welcoming you back again for your next stay, and we’ll ensure that your future visits are just as enjoyable.Warm regards,Novotel Bangkok Sukhumvit 20 Team
HungHsien
Superior-værelse
Overnattede i jan. 2025
Forretningsrejsende
4 anmeldelse
9.0/10
Fantastisk
Slået op den 6. mar. 2025
Location is great, walking distance to BTS and MRT, shopping copmlexes Terminal 21, Emsphere etc are nearby.
Clean and big room, a lot of options for breakfast.
Oversæt
Svar fra overnatningssted: Dear HungHsien,Thank you for your kind review! We're thrilled to hear that you enjoyed our great location, with easy access to BTS, MRT, and nearby shopping complexes like Terminal 21 and EmSphere. We're also pleased that you found your room clean and spacious, and enjoyed the variety of options at breakfast.We look forward to welcoming you back for another wonderful stay!Best regards,Kanta HanvesakulResident Manager
Souley85
Superior-værelse med kingsize-seng
Overnattede i dec. 2024
Familie
15 anmeldelse
10.0/10
Enestående
Slået op den 31. jan. 2025
The Hotel is situated near Asoke BTS station and is very convenient to walk to a couple of shopping malls. Room and breakfast are decent.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your feedback! We’re glad to hear that you found our location near Asoke BTS station convenient for exploring the nearby shopping malls. It's also great to know that you were satisfied with your room and breakfast.We truly appreciate your comments and hope to welcome you back for another enjoyable stay soon!Warm regards,Kanta HanvesakulResident Manager
Joseph wh suen
Superior-værelse
Overnattede i dec. 2024
Solorejsende
12 anmeldelse
10.0/10
Enestående
Slået op den 19. jan. 2025
Staff is very friendly and helpful always bear a smile , location is also good 10 minutes walk to asok bts station
Breakfast is simple and delicious with western and Thai fish ball noodles
Spectacular sunset view in S20 rooftop bar
Definitely will refer friends to stay in this hotel
Oversæt
Svar fra overnatningssted: Dear Joseph, Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to learn that you had a wonderful stay and enjoyed at our hotel. Thank you for the compliments for our staff, these comments will be shared with the team members and Senior Management. We look forward to welcoming you back soon!Yours sincerely, Kanta HanvesakulResident Manager
King 1974
Superior-værelse
Overnattede i dec. 2024
Rejs med venner
32 anmeldelse
10.0/10
Enestående
Slået op den 14. mar. 2025
Good location good hotel breakfast is perfect. Many selection on breakfast location bear metro.
Oversæt
Svar fra overnatningssted: Dear King 1974,Thank you for your kind review! We’re glad to hear that you enjoyed our convenient location and had a great experience with our breakfast selection. Providing a variety of delicious options for our guests is something we take pride in.We appreciate your feedback and look forward to welcoming you back for another wonderful stay!Best regards,Kanta HanvesakulResident Manager
Redmike
Superior-værelse
Overnattede i nov. 2024
Solorejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 27. dec. 2024
Excellent location in the heart of town and near to Asoke BTS station and Terminal 21 (within 10 mins walking). Service is on par for a 4 star hotel and staff are friendly and helpful. As the location is prime, expect traffic jams and it would be better to commute by motorbike or BTS.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your wonderful feedback! We’re so pleased to hear that you enjoyed our prime location, with easy access to Asoke BTS station and Terminal 21. It’s great to know that you received friendly and helpful service from our team, and we truly appreciate your understanding regarding the traffic. We recommend the motorbike or BTS for quick and easy travel, especially during peak hours.We look forward to welcoming you back for another great stay!Best regards,Kanta HanvesakulResident Manager
Anonym bruger
Superior-værelse
Overnattede i dec. 2024
Forretningsrejsende
10 anmeldelse
10.0/10
Enestående
Slået op den 18. jan. 2025
Good location, nice staff, few shopping mall surround with hotel
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests for which the Novotel Bangkok Sukhumvit 20 is renown. We look forward to welcoming you back.Yours sincerely, Kanta HanvesakulResident Manager
Darlliew
Superior-værelse med kingsize-seng
Overnattede i apr. 2025
Par
6 anmeldelse
9.5/10
Vidunderligt
Slået op den 11. maj 2025
Okay .. generally the hotel is great but the main road is very congested and it’s very hard to charter a ride especially when it rains. Walking around is fine as it’s near some big malls and close to bts. Otherwise, the hotel is great and the service is top-notch !
Oversæt
Robbin
Superior-værelse
Overnattede i mar. 2025
Rejs med venner
1 anmeldelse
9.0/10
Fantastisk
Slået op den 21. apr. 2025
A typical 4star hotel. Location is convenient with a little walk. About 15mins walk to Terminal 21. Breakfast wasn’t the best was good enough with many choices. As usual they usually do not attend to your request if you book through external websites with cheaper price. I ask for a connecting room a month ahead but were told unavailable on arrival.
Oversæt
Svar fra overnatningssted: Dear Robbin,Thank you for sharing your recent experience with us. We truly appreciate your feedback, as it helps us improve and better serve all our guests.We're glad to hear that you found our location convenient and enjoyed the variety of choices available at breakfast. However, we’re very sorry to learn that we fell short of your expectations in some areas—particularly regarding the connecting room request.Please accept our sincere apologies for the inconvenience this caused. While we always do our best to accommodate special requests, availability can sometimes be limited, especially during peak periods. That said, your request should have been handled with more clarity and care, and we’ll share this feedback with our team for future improvements.We hope to have the opportunity to welcome you back and provide a more seamless and satisfying experience on your next visit.Warm regards,Kanta HanvesakulResident Manager
Gæstebruger
Superior-værelse
Overnattede i sep. 2024
Par
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 25. okt. 2024
Room is clean and with sufficient amenities. Hotel location is convenient. Front desk staffs are friendly and helpful. Had an enjoyable stay with this hotel.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your kind review of Novotel Bangkok Sukhumvit 20! We’re delighted to hear that you enjoyed our convenient location, clean rooms with ample amenities, and the friendly assistance from our front desk team. It’s wonderful to know that you had an enjoyable stay with us.We look forward to welcoming you back for another great experience soon!Warm regards,Kanta HanvesakulResident Manager
carpe-diem
Superior-værelse
Overnattede i sep. 2024
Familie
4 anmeldelse
10.0/10
Enestående
Slået op den 10. nov. 2024
The hotel massage was of great value, room service and pad thai exceeded expectations. The room assigned was warm and welcoming.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the massage, room service, and our Pad Thai, and that your room was warm and welcoming. It’s always our goal to exceed guest expectations, and we’re glad we could do so during your stay.We truly appreciate your kind words and look forward to welcoming you back for another great experience.Warm regards,Kanta HanvesakulResident Manager
Victor110611
Superior-værelse
Overnattede i sep. 2024
Solorejsende
15 anmeldelse
9.5/10
Vidunderligt
Slået op den 12. nov. 2024
Have a beautiful swimming pool, can watch the amazing sunset. The location is very nice~
Oversæt
Svar fra overnatningssted: Dear Victor, Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to learn that you had a wonderful stay and enjoyed at our hotel. Thank you for the compliments for our staff, these comments will be shared with the team members and Senior Management. We look forward to welcoming you back soon!Yours sincerely, Kanta HanvesakulResident Manager
C hing yun
Superior-værelse
Overnattede i aug. 2024
Solorejsende
15 anmeldelse
7.0/10
Slået op den 3. okt. 2024
The hotel is convenient. It is located at Em district, with walkable distance to EMSPHERE and EmQuartier where you can eat, shop and drink easily. There’s also a massage place right opposite to the hotel and even one inside the hotel.
However, it’s not super close to the main road and if you are alone, it’s quite dark at night and a bit comfortable, like The 711 next to the hotel even has a drunkie lying at the staircase.
About the room, it is spacious but the light is not bright and the furnitures are a bit old. I even found some red stains on my bedsheet, so i ask them to change for me , and the room service boy came up and questioned if I did this myself… I was speechless…
Overall, the hotel is still okish for the price.
Oversæt
Svar fra overnatningssted: Dear C hing yun,Thank you for taking the time to provide your detailed feedback. We’re glad to hear that you found our location convenient, with easy access to EmSphere, EmQuartier, and nearby amenities. It's also great to know that you appreciated the spaciousness of the room.However, I sincerely apologize for the issues you encountered regarding the lighting, furniture condition, and most importantly, the unfortunate experience with your bedsheet. This is certainly not the level of service we strive to provide, we will be addressing this incident with the team to ensure such situations are handled more professionally in the future.Your feedback is invaluable as it helps us improve, and we hope to have the opportunity to welcome you back and offer a better experience next time.Warm regards,Kanta HanvesakulResident Manager
nk
Superior-værelse med kingsize-seng
Overnattede i feb. 2025
Solorejsende
30 anmeldelse
8.0/10
Meget god
Slået op den 26. mar. 2025
The room is big and very clean. Stuffs are very friendly. But hotel is around 10 minutes walk to bts asok station
Oversæt
Svar fra overnatningssted: Dear nk,Thank you for taking the time to share your experience with us! We're glad to hear that you found your room spacious and clean, and that our staff provided friendly service.We understand that the 10-minute walk to BTS Asok station may have been a bit of a distance, and we appreciate your feedback on this. We hope it didn’t affect your overall experience too much and that you had a pleasant stay.We look forward to welcoming you again in the future!Best regards,Kanta HanvesakulResident Manager