Joshua.sheppard
8. maj 2025
As a guest at Galleria 12 Sukhumvit Bangkok, I found the hotel to be a great choice for both business and leisure travel. Its prime location near Asok BTS and MRT stations, Terminal 21 shopping mall, and vibrant nightlife spots like Nana Plaza and Soi Cowboy made it incredibly convenient to explore the city. The rooms were spotless and well-equipped with modern amenities such as rainfall showers, minibars, and coffee/tea facilities, ensuring a comfortable stay.
The staff were exceptional, always professional and friendly, often going above and beyond to assist guests. Their personalised service was truly appreciated. Additionally, the hotel offered a range of facilities, including a fitness centre, outdoor pool, free Wi-Fi, and a complimentary shuttle service to the main road, which added great value to my stay.
However, there were a few areas that could be improved. The lack of in-room food delivery was inconvenient, as I had to collect my Grab orders from the front desk. The on-site restaurant’s limited hours, closing at 1:30 pm, meant there were no dining options available for dinner, which was a bit of a drawback. The pool bar was unstaffed and lacked ambiance, and both the pool and gym closed early at 8 pm, which was restrictive for those wanting to exercise or relax later in the evening. Overall, while these areas could be enhanced, the hotel provided a pleasant and convenient experience.
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