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Bekræftede anmeldelser
Placering9.4
Faciliteter8.3
Service8.9
Renlighed8.6
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Negative anmeldelser(59)
RayNg
Deluxe-værelse med to enkeltsenge
Overnattede i maj 2025
Familie
5 anmeldelse
10/10
Enestående
Slået op den 26. jun. 2025
Novotel Bangkok on Siam Square is a great hotel in a fantastic location—right next to Siam BTS and surrounded by popular shopping malls like Siam Paragon and MBK. The hotel is clean and well-maintained, with comfortable rooms and good amenities including a nice pool and gym. The staff are friendly and helpful, making the stay feel warm and welcoming. It's a solid choice for both families and couples looking to explore central Bangkok with ease.
Oversæt
Svar fra overnatningssted: Dear RayNg,Thank you for sharing your wonderful experience at Novotel Bangkok on Siam Square. We are delighted to hear that you found our location to be exceptional, with easy access to the Siam BTS and nearby shopping destinations such as Siam Paragon and MBK. It is our priority to maintain a clean and comfortable environment for all our guests, and I am glad that our amenities, including the pool and gym, contributed positively to your stay.Your kind words regarding our staff are truly appreciated. We strive to provide a warm and welcoming atmosphere, ensuring that all our guests feel at home. It is gratifying to know that we succeeded in making your visit enjoyable, whether you were traveling as a family or as a couple.Thank you once again for your positive feedback. We look forward to welcoming you back to our hotel in the future for another delightful stay.Sincerely,Titin SuwanthabGuest Experience Manager
Hui Kin Lim
Superior-værelse med to enkeltsenge
Overnattede i maj 2025
Familie
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 28. jun. 2025
Location is great with Siam Parahon, Central World, Big C within walking distance. Room was spacious and service was great.
Oversæt
Svar fra overnatningssted: Dear Hui Kin Lim,Thank you for your wonderful feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location and found our rooms spacious and service to your satisfaction. Your kind words motivate our team to continue delivering exceptional experiences for our guests.It was such a pleasure hosting you and we look forward to welcoming you back in the near future.Sincerely,Titin SuwanthabGuest Experience Manager
Lim Xinning
Superior-værelse med queensize-seng
Overnattede i maj 2025
Familie
8 anmeldelse
9.5/10
Vidunderligt
Slået op den 13. jun. 2025
3rd time staying here. Location is a plus. Ample massage parlours around and shopping. The sofa couch can be a single bed for 1 child.
Oversæt
Svar fra overnatningssted: Dear Lim Xinning,Thank you for your continued patronage of Novotel Bangkok on Siam Square. We are delighted to hear that you appreciate our prime location and the convenience of nearby amenities. It's wonderful to know that our sofa couch met your needs for accommodating a child. We look forward to welcoming you back for another enjoyable stay.Sincerely,Titin SuwanthabGuest Experience Manager
Gæstebruger
Juniorsuite
Overnattede i maj 2025
Familie
7 anmeldelse
8.5/10
Meget god
Slået op den 8. jun. 2025
Great room. Was surprised we had a little balcony outside where we could sun dry our clothes. Room was quite dated but had all the essentials. Stayed with 2 young kids and the sofa bed was comfortable enough for them. Ac was great too for the unbearable heat in bkk at the moment.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the convenience of the balcony and found the room to be comfortable for your family. Our team is committed to providing essential amenities to ensure a pleasant experience, and we appreciate your understanding regarding the room’s decor. We look forward to welcoming you and your family back in the future.Sincerely,Titin SuwanthabGuest Experience Manager
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i apr. 2025
Par
1 anmeldelse
10/10
Enestående
Slået op den 31. maj 2025
I like the location - a very convenient spot for the BTS train and proximity to many popular tourist attractions. I particularly like the hotel facilities, such as the nice meeting rooms, pool and sauna room inside the fitness centre. The food variety is good and they always have fresh cut fruits with a staff stationed there. I enjoyed the free upgrade of room to the premier level (thanks to the initiative of the staff).
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your positive experience at Novotel Bangkok on Siam Square. We are delighted to hear that you appreciated our prime location, which indeed offers convenient access to the BTS and popular tourist attractions.It brings us great joy to know that our facilities, including the meeting rooms, pool, and sauna, met your expectations. We strive to provide a diverse food selection, and it is wonderful to hear that you enjoyed the fresh-cut fruits available during your stay. We take pride in our dedicated team, and I will be sure to pass on your kind words regarding the complimentary room upgrade you received. Your feedback is invaluable to us, and we hope to welcome you back on your next visit to Bangkok. Sincerely,Titin SuwanthabGuest Experience Manager
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i apr. 2025
Par
1 anmeldelse
7.0/10
Slået op den 24. maj 2025
There was a high chance that the bedroom had bed bugs and I was bitten at the legs . The hotel manager made arrangements and offered alternative room .
The next morning I was awoken by the noise of drilling and called the reception . After 2 calls and some exchanges , the noise stopped .
A follow up action was taken to offer me premier lounge access . However cockroaches was spotted
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Novotel Bangkok on Siam Square. I sincerely apologize for the discomfort you experienced with your room. We strive to maintain the highest standards of cleanliness and comfort, and your comments regarding the possibility of pests are concerning. I appreciate your understanding as our team addressed the situation by offering you an alternative room.I am also sorry to hear that the noise from maintenance work disturbed your rest. We aim to minimize such disruptions and appreciate your patience while we resolved the issue. Your experience with the Premier Lounge is also noted, and we take such matters seriously, as our guests’ comfort is our top priority.Please rest assured that your feedback has been shared with our housekeeping and maintenance teams for further investigation and improvement. Thank you for bringing these matters to our attention, and we hope to provide you with a more pleasant stay in the future.Sincerely,Titin SuwanthabGuest Experience Manager
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i maj 2025
Familie
16 anmeldelse
9.5/10
Vidunderligt
Slået op den 9. jun. 2025
Location was right in the middle of everything! Rooms were nice and service was good!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our central location, comfortable rooms, and attentive service. Your satisfaction is our priority, and we are grateful for your positive feedback. We look forward to welcoming you back to Novotel Bangkok on Siam Square in the future.Sincerely,Titin SuwanthabGuest Experience Manager
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i apr. 2025
Familie
1 anmeldelse
7.5/10
Slået op den 19. maj 2025
Location is very central. Nearby to MBK and Siam Paragon. Din really use the amenities bcos of the wet weather. The concierge very nice to help us to arrange for car to airport for 700thb.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our central location and the assistance provided by our concierge team. We understand that weather conditions can impact the enjoyment of our amenities, and we hope to welcome you back during sunnier days to fully experience all that we have to offer.Sincerely,Titin SuwanthabGuest Experience Manager
Anonym bruger
Superior-værelse med queensize-seng
Overnattede i maj 2025
Familie
19 anmeldelse
10/10
Enestående
Slået op den 8. jun. 2025
Location is phenomenal! Rooms are spacious and all amenities are great!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location to be exceptional and that our spacious rooms and amenities met your expectations. Your feedback is invaluable in helping us maintain our high standards of service. We look forward to welcoming you back for another enjoyable stay.Sincerely,Titin SuwanthabGuest Experience Manager
_TI***7q
Superior-værelse med queensize-seng
Overnattede i mar. 2025
Par
4 anmeldelse
10/10
Enestående
Slået op den 10. apr. 2025
Very good service. Location of hotel is also extremely convenient, as its a minute walk away from Siam station, which is connected to all the popular malls via the overhead walkway. Lobby looks really nice. Facilities and room was clean.
Oversæt
Svar fra overnatningssted: Dear _TI***7q,Thank you for your kind words regarding your recent stay at Novotel Bangkok on Siam Square. We are delighted to hear that you appreciated our convenient location, exemplary service, and the cleanliness of our facilities and rooms. Your positive feedback motivates our team to continue providing exceptional experiences for all our guests and wish to have another chance to welcome you again soon.Sincerely,Titin SuwanthabGuest Experience Manager
Anonym bruger
Deluxe-værelse med queensize-seng
Overnattede i apr. 2025
Par
40 anmeldelse
9.0/10
Fantastisk
Slået op den 3. maj 2025
perfect location. One minute to Siam Station (Siam Centre / Siam Paragon.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your kind feedback regarding our hotel’s perfect location. We are delighted to hear that you found our proximity to Siam Station and the nearby shopping centers convenient for your stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back on your next visit to Bangkok.Sincerely,Titin SuwanthabGuest Experience Manager
HANAJAIS
Premier Floor Executive Værelse
Overnattede i mar. 2025
Familie
33 anmeldelse
8.0/10
Meget god
Slået op den 7. apr. 2025
Everything is good n the room is clean.. the hotel is nearer with all the shopping complex
Oversæt
Svar fra overnatningssted: Dear HANAJAIS,Thank you for your kind words regarding your recent stay at Novotel Bangkok on Siam Square. We are delighted to hear that you found the rooms to be clean and that our location met your shopping needs.Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant experience in the future.Sincerely,Titin SuwanthabGuest Experience Manager
Juztine
Premier Floor Executive Værelse
Overnattede i feb. 2025
Familie
2 anmeldelse
10/10
Enestående
Slået op den 28. mar. 2025
A must if you want to stay in the city—book your room here! Enjoy a delicious breakfast buffet selection and spacious rooms.
Oversæt
Svar fra overnatningssted: Dear Juztine,Thank you for your wonderful feedback regarding your recent stay at Novotel Bangkok on Siam Square. We are delighted to hear that you enjoyed our breakfast buffet selection and found our rooms spacious. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable experience in the future.Sincerely,Titin SuwanthabGuest Experience Manager
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i feb. 2025
Solorejsende
4 anmeldelse
7.0/10
Slået op den 22. mar. 2025
This hotel has been stayed for many times. Location is the best things to choose to spend a few days in Bangkok for holiday. Other than that, the hotel was too old and anywhere in the room you can find the touch up area. On the other hand, the most disappointed area …. It’s must the toilet …. water leakage must happened when u finished shower. It’s better than last time due to I found a cockroach in the bathroom. By the way, those of the staffs were so nice and helpful.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Novotel Bangkok on Siam Square. We are delighted to hear that you appreciate our prime location, as it is indeed one of our key features that many of our guests enjoy during their time in Bangkok.We sincerely apologize for the issues you encountered in your room, particularly concerning the maintenance aspects and the water leakage in the bathroom. We understand how important a comfortable and well-maintained environment is for our guests, and we take your comments seriously as they help us identify areas for improvement. Our team is committed to ensuring a pleasant experience for all our guests, and we will address your concerns with our maintenance department to enhance the quality of our facilities.We are relieved to hear that you found our staff to be nice and helpful. They strive to provide the best service possible and your acknowledgment of their efforts is greatly appreciated.We truly value your loyalty as a returning guest and hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely,Titin SuwanthabGuest Experience Manager
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i feb. 2025
Forretningsrejsende
21 anmeldelse
10/10
Enestående
Slået op den 23. mar. 2025
Good location , with convenient traffic and easy to access bugis junctions , enjoy a lot on restaurants and shopping around
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our prime location, which indeed offers convenient access to various dining and shopping options. It is our utmost priority to provide our guests with a memorable experience, and we are thrilled to know that you enjoyed your time here.We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Titin SuwanthabGuest Experience Manager