Somerset Sukhumvit 71 Bangkok

Avoid at All Costs – A Sleepless Week in Bangkok We stayed at Somerset for one week, and from the moment we arrived, the hotel was fully booked, mostly with Chinese guests. Let me be clear: we absolutely love China and this is not a complaint about the clientele—we had no issue at all with who stayed there. The real problem is the hotel’s complete lack of sound insulation. The main door to our room? You could see through it and hear everything happening outside as if there were no door at all. We could hear conversations in the hallway, doors slamming, even people just walking by. Inside, it didn’t get better. We could hear noise from every neighboring room—showers running, people talking, TVs, phones. And the worst part was the ceiling. The people staying above us were constantly stomping—every step felt like it echoed through our room. We were on the top floor, hoping for peace, but the windows were paper-thin. Every car, every motorbike, even late at night, felt like it was passing right by our bed. For a week, we didn’t get a full night’s sleep—it was exhausting. After the first night, I went straight to reception and explained the issue, hoping for at least a change of room or partial refund for the rest of our stay. I told them, “I already slept one night, I will pay for that. But let me cancel and refund the rest so I can change hotel.” They refused, citing their policy. No flexibility, no understanding, no solution offered. This has honestly been the worst hotel experience I’ve had in Bangkok. For the price, we expected basic comfort. Instead, we got noise, zero sleep, and a complete lack of customer care. If you’re planning to rest in Bangkok, do yourself a favor and look elsewhere.

This price is way too high but the service is just so so. The room is quite big anyway.

The hotel is quite new. The room is neat and clean with a sleek design. They will tidy up the room daily. The staffs are friendly especially the front desk personnel named MAI. Location wise, it is quite far from the central prolly because of the traffic jam.

Room is super spacious and clean. Staff are friendly and helpful.

Location is not good. Nothing is around the hotel. Rooftop bar was beautiful. And other things were so so.

My place to stay in Bkk, their rooftop is amazing and the pool is so comfy