hippomerry
14. april 2025
I stayed at Studio Ekamai Hotel from April 11 to April 13. On April 12, a cockroach fell from the air conditioner onto my friend, and the hotel moved us to another room. However, the next night, at around 4 AM on April 13, there was another cockroach crawling on my hair. After that, we couldn't sleep at all and had to spend the rest of the night sitting in the hotel lobby.
The hotel never once apologized or admitted any fault on their part. I requested compensation for the sleepless night, but they just told me to contact the booking site. I did, but the site responded that they couldn't get in touch with the hotel. It's now been over 24 hours.
The reception and the manager were incredibly dishonest. This is by far the dirtiest and most disrespectful hotel I’ve ever experienced. I strongly advise others not to stay here.
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