Bangkok City Hotel billeder

Super pleased with my stay here. The location is convenient and easy to go to a lot of landmarks around bangkok. The breakfast is really nice, it doesn't take a while for food to be refilled. The only inconvenience is the road construction in front of the hotel but its not that bad. 10/10

Best hotel to stay since its walking distance to BTS station and hotel service is excellent. The price is affordable and the hygiene of the room is categorized as ok. The breakfast served variety options to choose from and the best thing is they provide unlimited coffee from the machine 24hours. Just one thing need to consider is they are having constructions across the road so you might having disturbance during night time. Overall, recommended!

Nice place, I liked unlimited welcome drink, hotel lobby was ver nice.

Hotel room is clear, air conditioner is fine, view is good, but low water pressure

Very close to the metro station, great location. Plenty of parking spaces available. The room is spacious, and the cleaning is ok. It was a bit noisy at night because some people were talking loudly in the hallway, but that’s not the hotel’s fault. They went to their room, and it became quiet again

very nice experience and service, front desk staff are very friendly and helpful

sawadekaa hi bangkok city hotel i love here so recommended check in process and check out process is so smooth i love this hotel because bedroom and bathroom all clean. and also for the free flow coffee and drinking water easy and convenient to go other places near to halal food street and restaurant hotel very affordable price my room also has bathtub and this hotel has pool for my kids. . elevator also fast no need to wait for longer time has 7e and atm which is i prefer bangkok bank which is low conversion their have street food like thai pancake only for 50thb and massage places are variety to choose and also near to dobi i love this hotel really really recommended

Quite busy area since in front hotel has road construction but easy walk excess to bts and others area. Im using Bolt Rider in this area to cut time.

- The room is fine, but they don't have toothbrushes, razors or toothpaste. - The location is good, 5 mins walk to Skytrain, 7-elven right beside the hotel, walking distance to restaurants. - Where do I start about the customer service, if Satan built 7 levels of hell, he would prob gonna think about building the 8th one for this hotel’s customer service. When I called them to ask about the toothbrush, they simple said “ we don't have, you can go to 7-Eleven to buy it”. I mean an apology after that would be great. - They have a scale in the lobby for customers to weigh their luggage, which is a nice idea btw, but it requires 10 baht per use. My roommate and I realized it after coming down from the 17th floor, so we asked them if we could borrow 10 baht in coin to use it, and they can charge it into our key deposit of $200. One of the reception is looking for the coin to let us borrow, but the other one - I think she’s the shift manager- immediately said “ No money, you can go up and get it, then come down and use it”, with broken English of course. There is no flexibility in the way they work, Im wondering what was she thinking when she asked us to go back to the 17th floor and get the money. We came down with a 20 bill and she just gave me 2 10baht coins immediately. It was our fault not to check before using it, but I’ve never seen any shift supervisor that doesn't have any flexibility like that, just a simple action can change the guest’s mood and improve your hotel’s equity. So to Bangkok City Hotel, thank you for a lovely 5-day holiday, but let’s try to improve your staff’s ability to serve customers, maybe start from the manager’s level?