Gæstebruger
31. maj 2023
The location and environment of the hotel is ok, however there is a big issue with the staff of the hotel. First of all, i stayed in many hotels before and the service attitude of this hotel is not acceptable.
I was traveling with my wife and she was holding the key card. I returned to the hotel before her so i went to the front desk to ask for an extra key card to place in the room. However to my disbelief, the hotel staff said that they only have 2 key card entitled to the room. They do not have any keycard at all that can help to give to customer in case of any emergencies.
And the staff shouted at me and raise their voice as our conversation went on. I immediately check out the hotel the following day. Wasting the 2 nights that i was about to stay on.
My advice is not to stay at this hotel because of the rude and attitude of the hotel staff service line should have.
酒店的位置和环境还可以,但是酒店的工作人员有一个很大的问题。首先,之前住过很多酒店,这家酒店的服务态度不能接受。
我和我妻子一起旅行,她拿着钥匙卡。我比她先回到酒店,所以我去前台要了一张额外的钥匙卡放在房间里。然而令我难以置信的是,酒店工作人员说他们只有 2 张房间钥匙卡。他们根本没有任何钥匙卡可以在任何紧急情况下帮助提供给客户。
随着我们的谈话继续进行,工作人员对我大喊大叫并提高了声音。第二天我立即退房。浪费了我即将入住的 2 晚。
我的建议是不要入住这家酒店,因为酒店员工服务线应该有的粗鲁和态度。
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