Arck Hotel

this is my 3rd stay in 1.5 years, my first visit was great and i think it is appropriately priced. i always come back here as i like how it’s situated right in the shopping district. however, it is impossible to get a grab - you need to account for at least 30 minutes extra as there is always heavy traffic in the area, and drivers will always request to cancel or even cancel on their own. with my most recent visit, i’m quite disappointed with the room, as our keycard had issues with the electricity and we kept getting blackouts, our shower kept flooding (bad plumbing) and our air conditioning keypad kept not responding. our room’s wifi was so bad we had better connection using other room’s. this was my first time in double beds as well which takes up more of the room, leaving less packing/moving space. the staff here have always been very nice which is another reason i like to come back but from my latest experience, i may not anymore :(

No bedroom slippers provided. Bedsheet have like mouldy/ wet smell. Furnitures also old and whole room does not smell good. Will not stay again. Room Service is super slow. Reception staff is also not fantastic. Overall very bad experience.

The hotel is in a very strategic location for those who wish to go fashion shopping, as there are many fashion malls nearby. The staffs are very helpful.