The Chancery Hotel

japanese friendly hotel, suitable for me as a malaysian also

Ein Hotel und ein Service zum Wohlfühlen!

ห้องพักสะอาด และพนักงานบริการดี

I’m am still shaking after my experience at this hotel. We checked in and was instantly harassed by the gift shop owner, whilst still sitting at reception. Key to my room didn’t work! Dinner was horrible in the restaurant l, we had to repeatedly ask for what we wanted. The worst is yet to come! Back to my room exhausted after traveling all day, I heard a squeaking or chirping noise coming from the bathroom, I just ignored it……THEN a horrendous noise like animals fighting started - it was petrifying. I phoned reception, they said they would send someone- after 5 minutes I ran from the room terrified. Reception were deplorable, they could see I was distressed and when I asked what was it the young receptionist started to tell me and then the senior receptionist told him to be quiet. I could not change hotels. The next room the key didn’t work AGAIN & AGAIN - curtains and bathroom filthy. The hotel is a health hazard and under repair. I will be reporting this to the Healh Authority- it is as rats and mice behind a piece of wood unsealed in the bathroom

This time visited with my partner and it was her birthday. The Chancery always go extra miles for their guest experience and create memories for them. They organised room decor ***** with complimentary cake and fruits. Which really made our day. Thanks Aarti for arranging all those things for us.

Stayed their for my 2 days business trip, it's feel like home away from home due to prime location The chancery is always my first priority for stay. Staff is very polite and always smiling. Tasty mouth watering food they have Japanese restaurant their dishes is also good.