Gæstebruger
17. januar 2025
the hotel is good overall, but there are several issues worth mentioning. the bed provided was not comfortable, and the additional bed for the third person was of poor quality—it was placed on the floor, which was quite disappointing. the restaurant and bar service was another concern. although the hotel mentions 24-hour dining, the restaurant and bar were closed after midnight. when we called for the menu, the bar staff initially said they would send it, but later informed us it was closed. during the booking inquiry, the staff quoted directly, but when i mentioned that the rate was lower, they rudely suggested booking. after booking, their attitude changed, and they were uncooperative. they provided two separate beds instead of a proper arrangement. on a positive note, the quality of the food was good, and the morning staff were courteous and professional. however, the parking arrangement was unsatisfactory as our vehicle was parked outside the hotel premises. overall, there’s scope for improvement, especially in terms of service consistency, hospitality, and amenities. -
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