Ibis Bengaluru City Centre - An Accor Brand anmeldelser
Ibis Bengaluru City Centre - An Accor Brand
Plot No - 30, Rajaram Mohan Roy Road, Off, Richmond Rd, Bengaluru, Karnataka, 560027, IndiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
3.4/5
71 anmeldelse
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Bekræftede anmeldelser
Placering3.7
Faciliteter2.9
Service3.4
Renlighed3.7
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Alle anmeldelser(71)
Positive anmeldelser(24)
Anmeldelser med billeder/video(3)
Fantastisk beliggenhed(1)
Negative anmeldelser(2)
Kannan
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i dec. 2024
Solorejsende
1 anmeldelse
1.0/5
Slået op den 18. jan. 2025
Made a wrong reservation and cancelled the booking in under 2 mins but no refund no support or cancellation process.
Oversæt
Svar fra overnatningssted: Dear Kannan,Thank you for your feedback. We understand your concern, but as per our policy, the booking was non-refundable..Unfortunately, the booking was marked as a no-show, and the policy remains in place."We look forward to hosting you again soon.Best Regards, Irfan KHATRYGeneral Manager
Gæstebruger
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i feb. 2024
Forretningsrejsende
3 anmeldelse
3.0/5
Slået op den 23. mar. 2024
Frustrating Stay!
Uncoordinated Payment: The hotel staff pressured me to pay for the restaurant bill immediately, even though it wasn't included in the room rate. They could not wait for me to go up, freshen and come down to pay; very impatient!
Limited Amenities: The hotel room only offered handwash, not shower gel!
Unreasonable Charges: Bottled water was overpriced at 150 rupees..
Unhelpful Staff: Staff seemed impatient and inflexible regarding payment options.
Overall was disappointing due to the staff's impatience with payment options, lack of essential toiletries, and overpriced bottled water. I would not recommend this hotel.
Oversæt
Svar fra overnatningssted: Dear Guest, We are truly sorry to hear about your experience during your recent stay. We sincerely apologize for the inconvenience caused by the uncoordinated payment process and the limited amenities in your room. Your feedback regarding our staff's behavior and the pricing of bottled water has been duly noted for further improvement. Please be assured that we will address these issues internally to ensure a more pleasant stay for our guests in the future. We appreciate your valuable feedback and regret that we did not meet your expectations. Thank you for bringing these matters to our attention. Warm Regards, Irfan KHATRYGeneral Manager
Gæstebruger
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i feb. 2024
Forretningsrejsende
3 anmeldelse
2.5/5
Slået op den 23. mar. 2024
Disappointing due to the staff's impatience with payment options, lack of essential toiletries, and overpriced bottled water. I would not recommend this hotel
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback with us. We're genuinely sorry to hear about the issues you encountered during your stay. Your comments regarding payment options, toiletries, and pricing have been duly noted, and we assure you that we will address them promptly to enhance the experience for our guests. We truly value your input and hope for the opportunity to regain your trust in the future.Warm Regards,Irfan KHATRYGeneral Manager
Shree Kristam
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i jul. 2023
Solorejsende
26 anmeldelse
4.0/5
Meget god
Slået op den 29. aug. 2023
I enjoyed the the stay. The room and bath room is too smaller. I went as a single occupancy. I paid for this roon 5000 . For this money it's not worth.
We should remember if we book online they do like this every where. It's common exercise I that I am experiencing
Oversæt
Svar fra overnatningssted: Dear Shree Kristam,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your stay with us.We have noted your concern and with regards to room and bathroom size, please note as per Ibis brand standard the size across the globe remains same. We understand your concerns regarding the pricing, and we strive to offer competitive rates for our guests. We hope you'll consider staying with us again in the future, and we'll do our best to make your next visit even more enjoyable.Warm Regards,Irfan KHATRYGeneral Manager
AqibR
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i jul. 2023
Forretningsrejsende
11 anmeldelse
3.2/5
Slået op den 23. aug. 2023
The bathroom is not what hotels should have. Not much amnesties. Even the hand towel wasn’t there in the first 2 days. Other than the location it’s a so so experience.
Oversæt
Svar fra overnatningssted: Dear Aqib Rahman,Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the inconvenience you experienced with the amenities and the bathroom. Please accept our sincere apologies for falling short of your expectations. Your input is invaluable, and we will address these issues promptly. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable experience.Warm Regards,Irfan KHATRYGeneral Manager
Saiteja
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i maj 2023
Par
1 anmeldelse
4.5/5
Fantastisk
Slået op den 3. jul. 2023
It’s a best place if you take last floor since it show whole out side greenery when I visit the hotel that was a foot ball match loved to enjoy from room itself
Oversæt
Svar fra overnatningssted: Dear Saiteja,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the panoramic view from our top floor. It's great to know you had the chance to catch a football match from the comfort of your room. We appreciate your kind words and look forward to welcoming you back for more memorable experiences.Warm Regards,Irfan KHATRYGeneral Manager
Triphati
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i apr. 2023
Solorejsende
4 anmeldelse
4.0/5
Meget god
Slået op den 23. maj 2023
the service was great and met all expectations
nice location the mall was beside and within walking distance to brigade rd
Oversæt
Svar fra overnatningssted: Dear Triphati,Thank you for choosing to stay at our hotel and for taking the time to share your positive feedback with us. We are thrilled to hear that our service exceeded your expectations and that you enjoyed our hotel's location.At ibis, we strive to provide exceptional service to our guests, and we are delighted to know that we met your expectations in this regard. Our dedicated team takes great pride in creating memorable experiences for our guests, and your kind words serve as a wonderful motivation for all of us.We are also pleased to hear that our hotel's location was to your liking. We understand the importance of convenience and accessibility, and we carefully select our locations to offer our guests a seamless experience. It is fantastic to know that our location contributed to your overall satisfaction.Your positive feedback is greatly appreciated, and we will be sure to share your kind words with our entire team. Should you have any future travel plans to our area, we would be honored to welcome you back to our hotel and provide you with another exceptional stay.Once again, thank you for choosing ibis. We value your patronage and look forward to serving you again in the future. If there is anything else we can assist you with, please do not hesitate to let us know.Warm Regards,Irfan KHATRYGeneral Manager
Alister Home
Standard 2 enkeltsenge værelse rygning ikke tilladt
Overnattede i jan. 2024
Forretningsrejsende
18 anmeldelse
4.0/5
Meget god
Slået op den 3. mar. 2024
Good service and good food
Oversæt
Svar fra overnatningssted: Dear Alister Douglas,Thank you very much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed our service and food during your stay at our hotel. Your satisfaction is our top priority, and we look forward to serving you again in the future.Warm Regards,Irfan KHATRYGeneral Manager
Chatchai
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i aug. 2023
Rejs med venner
3 anmeldelse
4.7/5
Vidunderligt
Slået op den 28. sep. 2023
Good place where I can go into the city
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our location convenient for exploring the city. We appreciate your kind words and hope to have the pleasure of welcoming you back soon.Warm Regards,Irfan KHATRYGeneral Manager
Chocolate
Overnattede i jun. 2022
Solorejsende
90 anmeldelse
5.0/5
Enestående
Slået op den 15. jul. 2022
The hotel is very clean, pleasant to stay, good service staff.
Oversæt
Svar fra overnatningssted: Hi,Thank you for the great review of our hotel! We are glad that you had a great experience and hope to see you again very soon.Best Regards, Irfan KHATRY, General Manager
Rafeek
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i aug. 2023
Forretningsrejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 19. sep. 2023
Good.
Oversæt
Svar fra overnatningssted: Dear Rafeek,Thank you for your kind words! We're delighted to hear that you had a positive experience during your stay. Your feedback means a lot to us. We hope to have the pleasure of welcoming you back in the future.Warm Regards,Irfan KHATRYGeneral Manager
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback! We're glad to hear that check-in was fast and that our security staff provided helpful assistance. We appreciate your comments on the breakfast selection and will certainly take them into account for future improvements. We're also happy to know that the waiter made a positive impression. We hope to have the opportunity to welcome you again and provide an even better experience!Best Regards, Irfan KHATRYGeneral Manager
Kangyou
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i dec. 2024
Forretningsrejsende
3 anmeldelse
3.7/5
Slået op den 15. feb. 2025
スリッパはありません テレビはインドの番組だけ
Oversæt
Svar fra overnatningssted: Dear Kangyou,Thank you for your valuable feedback! We’re glad to hear you had a pleasant experience overall. We apologize for the inconvenience caused by the lack of slippers and the limited TV options. We will definitely take your comments into consideration as we work to improve our services and facilities. We hope to welcome you back soon and provide you with an even better stayBest Regards, Irfan KHATRYGeneral Manager
Gæstebruger
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i okt. 2024
Forretningsrejsende
1 anmeldelse
4.2/5
Meget god
Slået op den 1. dec. 2024
ホテルのスタッフは常に笑顔で、丁寧な対応でした。
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff. We always strive to provide excellent service, and it's wonderful to know that we met your expectations. We hope to welcome you back soon.Warm Regards,Irfan KHATRYGeneral Manager
Gæstebruger
Standard Queen Size Seng Værelse Ikke-ryger
Overnattede i jul. 2023
Forretningsrejsende
10 anmeldelse
5.0/5
Enestående
Slået op den 4. okt. 2023
很好,感覺超級棒
Oversæt
Svar fra overnatningssted: Dear Guest,We are delighted to hear that you had an exceptional experience during your stay with us. Your kind words truly brightened our day. We look forward to welcoming you back for another wonderful stay in the near future.Warm Regards,Irfan KHATRYGeneral Manager