Mount Wolseley Hotel Spa & Golf Resort

On paper Mount Wolseley has all the trappings of a luxury resort, but it's just underwhelming, a bit jaded and too busy to care (the cut n paste responses to every online review are indicative of the management attitude to customer satisfaction). It's a very busy hotel, they can accommodate multiple functions, weddings etc, but on a large family break for New Year's we found ourselves having to sit in the lobby after dinner in the restaurant, waiting to be allowed to use the bar.....as hotel residents, despite there being multiple unoccupied tables in the bar (which all had reserved signs but weren't actually subject to bookings), we couldn't get seated unless we were eating. It summed up the customer experience for me and the attitude towards guests. Not welcomed, not facilitated. Dinner was better than I'd expected, as breakfast had set a pretty low bar. A hotel breakfast is the true test of a venue for me and it was disappointing. The hot food area is unmanned, cramped and poorly planned, with big awkward plastic lids on serving trays and nowhere to place them while serving, which made the process slow. The food itself was alright, cheap catering sausages and fried eggs which were like rubber even as they emerged from the kitchen. Like most decent 4 star restaurants they had a charcuterie offering, but it was pretty poor, even the sliced cheese had dried corners. The pastry selection was routine, but fresh and kept well stocked. Likewise the fruit selection, it was all there, bowls of yogurt too, but it was just uninspiring and summed up by the orange juice, very much from concentrate. All in all it felt like a BnB breakfast in conference center surroundings. The rooms are comfortable, the bed reasonably so. It doesn't feel luxurious, but you wouldn't complain about it. Bathroom was clean, shower was lovely. There were no facecloths, but the housekeeping lady provided a couple when I mentioned it next morning. The hotel is a manageable and safe walk from Tullow, just over 1km away, for a change of scenery, alternative dining options and a much better pint of Guinness. The Leisure center is busy, the pool popular with the kids, the gym is also a public facility and some equipment could do with updating, but it's ok, it has a selection of weight and cardio machines, plus free weights. I was disappointed to find the sauna out of service and apparently had been since before Christmas. The steam room was equally small and a bit lacking in steam, while the Jacuzzi sits about six people at close quarters. For a resort as large and busy as this, also used by non resident members, the spa facilities are tiny and while they may be functional (when actually functioning), they're far from luxurious or relaxing. I found the staff friendly, towels were provided and the girl at the desk lent me a euro to use the lockers in the changing room. I found the junior staff were all very friendly and engaging, except in the bar where floor staff seem too s

I booked this hotel through SecretEscapes website for my husband and myself as a spa break. We were pleased with the hotel facilities, food and services. Staff members were very friendly and helpful. There is a castle ruins and nature park with shops and a restaurant (Rathwood) nearby. Worth visiting.

Another fantastic stay in Mount Wolseley. Great to see a hotel consistently improve & upgrade. Friendly professional staff. Good food & drink in Frederick's Restaurant. Excellent breakfast. A special mention to Kathy and her front of house team. Amy is a very pleasant waitress. See you soon.