Gæstebruger
4. juli 2023
I booked suite room in this hotel 2 days prior my business trip to Lovina Bali, sadly on the of arrival the room was sold to other guest without any confirmation, the staff was extremely poor handling the situation, no solution neither apology was made, just silent saying that i should stay in standard room which I found was felty and in bad condition, I never ever encounter the poorest service provided, I would strongly not recommended to book for this hotel.
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