Hello.
I am writing to express my deepest gratitude for the exceptional care and attention I received during my stay at your hotel. Due to an unfortunate accident during my journey, I injured my foot, which made moving around quite challenging.
From the very beginning, your team was incredibly attentive, assisting me with every transport need—whether it was visiting the clinic for wound cleaning or going out for meals. Your willingness to accommodate every request I made was truly exceptional.
The level of service and kindness shown by your staff was superlative, making my stay as comfortable as possible despite the circumstances. I am immensely thankful for everything you have done.
Thank you once again for your outstanding hospitality.
Regards,
Miss Tai
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