Bali Relaxing Resort and Spa

nice location. room is clean and nearby amenities. friendly staff. recommended

I enjoy my stay here where I slept well in a comfortable bed and spacious room as a solo traveller. The hospitality staff were able to accommodate for vegan dietary requirement and the food is delicious as well as the juices. It's a refreshing way to kickstart a holiday where you can walk to the beach for a dip and sunbathe, shoot some hoops in the swimming pool where there's a basketball ring and balls to play with or to just chill in the pool and spa for a body massage and flower bath. Room for improvement is updating the bathroom as it's looking quite old and the smell of the sewage system, internet connection is quite weak especially for Zoom calls and upon my arrival to check in late at night, the male reception staff wasn't friendly in his mannerisms and greeting, I found he was quite abrupt and unwelcoming and not attentive to being helpful. The female massage therapist doesn't seem to be happy in her interacting with customers but is good at what she does. The hospitability of the cleaning staff and some of the restaurant staff were friendly, helpful, attentive and caring.

We go in group tour with 9 rooms and everyone loves this hotel. The customer service is good with clear explanation and the view of hotel is good including pool, restaurant, and especially it’s a nice place to see sunrise ❣️