The Griya Villas and Spa

No AC first night, no real solution. Slept on couch after paying $275 for the night. Rat feces on the floor. Second day it was raining and we wanted to watch tv. It took the staff 2 hours to get it working. Found a drink voucher online for two free drinks during happy hour but they wouldn’t honor it. I’m not sure why but I was tired of arguing with them. Finally, on the last day my son had an ear infection, so they called a dr to my room who charged me 1.5 million IDR. It would have been nice to have an idea of what the fee would be. Lastly, we went on a dive that morning and should have returned by noon but unforeseen issues made us late. I asked the dive company to call before 12 to say that they could remove our items from the room (they were all packed and ready) but instead they were very rude when we arrived and asked if we would be extending our stay. The manager was incredibly condescending and inflexible even though he claimed to be flexible. I did everything I could to communicate and was very apologetic even though my stay there was already less than desirable.

Amed is great for divers, but for a family getaway, perhaps not the best option. the location itself offers very poor infrastructure, no walking paths, no good restaurants nearby. However, some good temples and other attractions are nearby. As per the hotel, it should not be rated at 5* for sure. At 5* locations, you'd expect great food (the food at the hotel was very average, bland at times, and after staying for 7 days, you keep eating the same things over and over). You'd expect a 5* location to have fresh mangoes, fresh coconuts, and generally a good selection of exotic fruits (of which the island is abundant), but these could not be provided/sourced (nb: after our comment to reception, they did make an effort and bought some coconuts). the view from the villa was great, the villa itself felt very dated (old), although generally it had everything one requires. In Amed, Griya is probably one of the best hotels around, however East of Bali is not plush with infrastructure, good trendy hotels, like Ubud for example.

Last year we came with our children; this year it was just the two of us. The Griya is a wonderfull place to stay! The villa, the pool, the food, the people,... Maybe there are a few small details which need attention to keep the villa's impecable, but that didn't bother us. The rooftopbar is really nice to watch the sunset. The driver takes you for free every where in the neighbourhood .(beaches, warung,...) The staff helped us in any way possible (even when we had to go the a hospital) I must say it is a bit of a climb to reach the villa on the top of the resort; it 's good for your condition ;) Amed is the best place to stay, away from the croud in the south of Bali. We will come back, that's for sure!

The only thing that amazed us was the location. The view from the room/pool was simply stunning, the accomodation was exactly as photos. All and all we had a good stay BUT I did find a huge price/quality mismatch. We paid about 890 AUD per night, and it honestly wasnt worth more than 250. If you book and pay for a luxury stay, you expect excellence. And it simply wasn’t. A lot was broken or poor quality. We had a leaking shower, the bathtub was leaking, the little fountains in the entry were both out of action, the sliding windows were hard to open, etc The towels didnt smell nice and were very rough. There was little water pressure in the shower so washing hair took forever. The food was ok, but not excellent. Hygiene could have been better: We stayed at another hotel before and had no issues, 3 days in Griya and we all had runny tummies. We did not eat or drink out of the hotel. Staff was nice, but not trained well and the place was understaffed. Long story short; we stayed at another hotel in bali in the same price range, same period (slightly cheaper) and the Griya didn’t come close to the experience we had there. I would recommend to avoid this hotel keep looking elsewhere.

Wonderful honeymoon experience! Set up all of our excursions for us! Food was amazing! Spa was amazing! Got us in contact with a local dive shop which was a wonderful experience in Amed! Short walk to great snorkeling and rented us equipment!

Very nice place, good service and good food. The villas are first class and clean. The staff is friendly and considerate. The view from the hotel is unique. The airport shuttle was on time and the car was new and clean. Likewise the children were taken into account in every way