Amaroossa Suite Bali

Hotel was abit out of the way and nothing much was nearby. Hotel lobby looks okay but this is only from the outside, when entering the room, it was obvious that it lacks maintenance as the walls wear dirty. The toilet door couldn't close and the door to the balcony had a gap so hot air kept leaking in which cause our room to remain hot despite blasting the aircon. Informed staff multiple times and their response was to send someone to check it out, but the issue wasn't fix throughout our visit. Our room was facing the road as well and it was very noisy as sound was leaking through the balcony door gaps. The hotel pool was also dirty but we didn't have any plans to use it anyway. I feel this hotel needs a major revamp even though it is listed as a 4 star hotel. One the bright side the prices were one of the more reasonable ones in the area if you have a lower budget.

The location is ok. The room is spacious, but the bathroom accessories are outdated, and the bedsheets had a yellowish tint. One day, there was no housekeeping service for my room when I returned to the hotel after a day tour, nobody came even after I called the reception for cleaning. We requested the breakfast box for 6 a.m. due to an early day trip, but it wasn’t ready, and the receptionist appeared half-asleep and unresponsive.

I love the way they always smile and support us and so polite to guests. Thank you so much 😍