Putu Bali Villa & Spa

Lovely room next to the pool - good location and hotel maintenance is ok

嗯，就是有一點到了酒店以後，他們將我的大床房改成了單人床，我覺得這個説是沒有付全款，他們就可以改動這一點和商業精神有違背。

Great place to stay if you don’t want to stay in a large resort full of families. Very quiet place away from the road. Nice tropical, well maintained gardens make it very relaxing. We requested a villa up the back of the property away from the street noise and bars. Pool was nice and not crowded so could always get a lounge. Staff were very friendly and very helpful. The toilet, shower and kitchenette are outside the bedroom but was under cover and perfectly fine as the weather is always warm. Compared to the price of other hotels in Seminyak it was great value for money, close to bars and restaurants and only a short walk to the beach. Would recommend for a great priced stay for those looking for more authentic Bali accommodation.

Checked in and was put in different rooms to what we booked (originally booked a 2 bedroom villa but got 2 separate rooms, interconnecting door could not be unlocked, completely impractical when travelling with kids). Staff advised these were the only rooms remaining Rooms were run down, dated, full of mosquitos and not sealed properly with holes in the door and roof. The tap in bathroom sink would only work intermittently so needed to wash our hands in the shower. There's a loud Aussie bar in front of the hotel as well as a noisy staff room so difficult to sleep. Out on the street, young local gangsters gather by the minimart shouting and stealing in the evening, this area feels pretty sketchy. We checked out after the first night and the staff wouldn't off any refund on the remainder of our stay despite not receiving the room we paid for.

Il est devenu impossible de dormir avant 3h30 du matin entre le bar hyper Bruyant concert live de 20h à 22h et les boites de nuit sur tous les roof top des environs qui jouent de la musique live de 23h à 3h du matin tous les jours. Nous devions y passer 10 nuits, avons payer d’avance et changer de chambre trois fois en 4 jours ( Même au fond du jardin cela a été un cauchemar) jusqu’à ne plus en pouvoir… même si ce n’est pas le fait de Putu Villa, nous avons demander le remboursement pour les 6 nuits restantes ce qui n’a pas du tout plus.. un accord a été trouvé ou plutôt imposé par la direction de nous rembourser la moitié seulement. Soit 3 jours sur 6… très déçu de cette attitude… ce n’est pas le cas en général à Bali. Le personnel est très gentil et au petit soin mais cela ne suffit pas. L’hôtel est très vieillissant et pas entretenu. Dommage. Nous n’y retourneront plus jamais. Let it go