Banjar Begawan, Desa, Melinggih Kelod, Kec. Payangan, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaVis hoteloplysninger
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Vi matcher prisen
1 nat
Gæsteanmeldelser
4.7/5
Vidunderligt
58 anmeldelse
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Svar fra overnatningssted: Dear Valued Guests,Thank you for your thoughtful and detailed review! We’re delighted you enjoyed the natural beauty, luxurious environment, and the exceptional service from our team, especially Zara. Your kind words about our care and attention mean the world to us.We appreciate your feedback regarding hygiene details and the shower head. Rest assured, we will review these areas to enhance our guest experience. It’s wonderful to hear you relished the fresh and healthy breakfast, spa, and our unique daily activities.We can’t wait to welcome you back for another rejuvenating stay in our serene retreat!Kindest regards, Dudik WidiarsanaFront Office Manager
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the beautiful surroundings and our Personal Assistant service. Your kind words are a great encouragement to our team.We are sorry to hear about the discomfort caused by the bugs. Being located in the midst of nature, we strive to balance preserving the natural environment with providing a comfortable experience for our guests. We will review our pest control measures and explore ways to further minimize such inconveniences.Your feedback is invaluable, and we sincerely appreciate your understanding. Should you decide to return, we’d be happy to make special arrangements to ensure your stay is even more enjoyable. Please feel free to contact us directly for any assistance.Kindest regards,Dudik WidiarsanaFront Office Manager
Svar fra overnatningssted: Thank you so much for your lovely feedback. We are thrilled to hear that you enjoyed the room upgrade and had such a memorable honeymoon with us. It is wonderful that you appreciated the housekeeping service and the variety of minibar drinks, we love adding those little touches.Seeing the monkeys and enjoying our restaurant sounds like a perfect blend of nature and indulgence. It means the world to us to be your favorite hotel in Bali. We hope to welcome you back for more unforgettable experiences in the future.Kindest regards,Dudik WidiarsanaFront Office Manager
Svar fra overnatningssted: 感謝您分享您的經歷!很高興聽到您喜歡美麗的自然環境和迷人的自然聲音。這聽起來真是一個獨特而寧靜的地方。感謝您對設施的反饋;這對我們瞭解需要改進的地方非常有價值。對於老化的浴缸和馬桶給您帶來的任何不便,我們深感抱歉。至於頑皮的猴子,看來是一次意外但難忘的與自然親近的經歷!我們將認真考慮您的意見,努力提升客人的整體體驗。期待在未來能再次歡迎您的光臨!Kindest regards,Dudik Widiarsana, Front Office Manager
Gæstebruger
Haveværelse
Overnattede i maj 2023
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 1. sep. 2023
環境:避世天堂
服務:細緻周到,簡直是飯來張口的程度
衞生:完美,還負責趕走誤入房間的壁虎
Oversæt
Svar fra overnatningssted: 我們非常高興地閲讀到了您美好的評價!您對我們這個隱祕天堂的讚美之詞讓我們感到非常温暖。我們很高興您覺得這裏的環境是一個完美的避難所。我們團隊以提供細心周到的服務為榮,知道我們能夠達到甚至超越您的期望,真的讓我們感到很滿足。同時,我們也很高興聽到您認為我們的清潔標準非常完美。我們無法感謝您足夠的時間與我們分享您的經歷。我們已經迫不及待地期待着在不久的將來再次歡迎您來到我們這個小天堂一般的地方。Kindest regards,Judd TecsonExecutive Assistant Manager
Gæstebruger
Suite med terrasse
Overnattede i okt. 2023
Rejs med venner
10 anmeldelse
5.0/5
Enestående
Slået op den 5. jan. 2024
度假酒店天花板,雖然貴,但是值
Oversæt
Svar fra overnatningssted: "感謝您的反饋!很高興聽到您覺得我們的COMO Shambhala Estate物有所值。我們致力於提供高質量的體驗,得知我們達到了您的期望真是令人欣慰。感謝您的支持,希望在未來能再次歡迎您的光臨!" Kindest regards, Dudik Widiarsana, Front Office Manager
Seeeway
Overnattede i dec. 2024
Par
5.0/5
Enestående
Slået op den 8. jan. 2025
Shout out to MUDRA, DIMAS and AYU(the skinny one at the restaurant) - they are the soul of Como Shambhala. The hotel itself is beautiful with 3 beautiful natural spring pool down the hill (need some hiking to get there). To be very honest, the specific Shambhala Suite we stayed needs some maintenance/renovation - there was bad smell coming out of the toilet constantly. But I’m still giving it 5-star solely because of the lovely people we met. Mudra really provided us with very personalized experience and helped us understand the locals’ life, the culture and history of the hotel. THANK YOU MUDRA! Ayu was so sweet and made me feel coming home for dinner (and breakfast) - she always remembered what food I’m sensitive to and was able to create special noodle soup that fitted my need! Dimas was our personal assistant and was very attentive to our needs. He always greeted us with his smile and open heart. Sinthia and Surna (sorry if I spell your name wrong) at front desk were also super sweet and helpful. Thank you all for making it a great experience for us:)
Oversæt
Svar fra overnatningssted: Dear Seeeway, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you very much for taking the time to share your valuable observations with us related to your service experience, specifically the team. Our team members take their roles very seriously and strive to provide that quality customer service. We are happy to hear that we met your expectations. We really appreciate your comment on COMO Shambhala Suite, please rest assured that we will review this issue with our maintenance team to ensure improvements are made. On another note, we are delighted to share that we have started the improvement works gradually since April 2024. Along with the COMO Shambhala Estate family, we hope that we will have a chance to welcoming you back in the future to create more beautiful memories. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager
Malin L
Overnattede i dec. 2024
Par
5.0/5
Enestående
Slået op den 31. dec. 2024
This was a lovely time from start until the end. The service was beyond brilliant. As a guest you could just let everything go because your butler and al the others had totally control over the next step without "to much" .... just perfect balance including a lit of joy and love. The food was healthy and fantastic and really top of the line. We just love the hold area with beautiful nature around. You can not ask for more then this... absolut one of the best hotel ... or maby the best you can find. The rooms are very big and beautiful but need little but of love and attention but not a big thing. Over al lovely. We went on a great biketrip, dont miss that one and also booked the lovely ceremoni and a wonderful massage...just perfect!!! As you can here.... you cant miss wonderful hotel and take the chance to meet this lovely staff.. Many thanks to all but staff but xtra thanks and live to our guide Gede and butler Setiawan.❤️ Love and light/ Johan and Malin Lemchen
Oversæt
Svar fra overnatningssted: Dear Malin L, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for writing such a heartfelt review of your experience at the Estate. It was a great pleasure to read how you enjoyed your time during your recent stay. Our team members take their roles in our industry very proudly to provide that quality customer service that our guests expect. Your kind words inspire us to continue delivering exceptional service. I am delighted you took the opportunity to participate in our guest activities, especially one of my favorites - the ceremony, and that we were able to provide you with a real Balinese experience at our hotel. Your feedback on the room has been noted, and we will ensure it is addressed. Gede, Setiawan and the whole team at the Estate look forward to welcoming you back home in the near future. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager
Lollyt4179
Overnattede i okt. 2024
Rejs med venner
5.0/5
Enestående
Slået op den 9. nov. 2024
Thank you to the lovely Budi, Kim, Yu Dian, Dimas and all the amazing staff that made our stay at Como Shambhala Estate an absolute dream. After our 3 day wellness path we left feeling revitalised and like a part of the Como family. Our only regret is not having stayed longer.
Oversæt
Svar fra overnatningssted: Dear Lollyt4179, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for taking the time to write a review of your recent stay at the Estate. We are here to create seamless services which is evident from the understated design, dedicated team, treatments, activities and wellness path. This is a part of our effort to create a haven for our guest to relax, nourish and restore mind, body and soul. We truly happy to know that we have managed to do that for you. Budi, Kim, Dimas and the entire team at the Estate look forward to welcoming you back for another longer stay. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager
Tommy646
Overnattede i okt. 2024
Par
5.0/5
Enestående
Slået op den 2. nov. 2024
Travel is our passion, and the one thing that can make or break a trip is the service. The staff here are beyond exceptional! In all my global travels have i found this level of kind, caring, passionate, and this precise level of sophisticated service. They are simply magnificent. And the property is a dream. Our villa is spectacular. Thank you to Purna, Dayu and my love, Nizel!
Oversæt
6/10
Svar fra overnatningssted: Dear Tommy646, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for taking the time to write a review of your recent stay at the Estate in Bali. We are thrilled to hear that our team made such a positive impact on your experience. It is wonderful to know that the dedication and care of Purna, Dayu, and Nizel truly stood out during your stay. We will be sure to convey your praise and appreciation to them. We are also delighted that you loved the villa - it sounds like you had a truly magical time. Meanwhile, all of the team are looking forward to welcoming you back home to the Estate in the near future. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager
Grace M
Overnattede i jun. 2024
Rejs med venner
5.0/5
Enestående
Slået op den 25. jul. 2024
Did a wellness retreat with a friend & had the BEST time! Great massages & treatments, beautiful surroundings, delicious plant-based food, nourishing activities. I really enjoyed the Balinese gratitude ceremony with Yu Dian & the biking through the village with Sumara. We also got a personal assistant to help us schedule our wellness program & Maha was also so lovely !
Oversæt
Svar fra overnatningssted: Dear Grace M, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for writing a review of your recent stay at the Estate and for the positive comments you made about our services and team. It is our goal to provide all of our guests in a positive, holistic, and healing experience through all aspects – treatments, design, cuisines, activities, team members, and culture. We are happy that we could mark it for you. Yu Dian, Sumara, Maha, and the whole team at the Estate look forward to welcoming you back home for another wellness retreat. Till then, our best wishes for you. Warmest regards, Suteja Gede General Manager
SmallCharme
Overnattede i jun. 2024
Rejs med venner
5.0/5
Enestående
Slået op den 16. jul. 2024
We booked a 3-room villa. the standards are top luxury. the staff is very kind and professional. the estate is so quiet, charming and inspiring. it was a mystic experience for both my body and soul. the atmosphere is relaxing and very cosy. the big positive surprise is the walk around the estate and mostly to the spring pools that are closed to the river and in the middle of the jungle/forest.
Oversæt
Svar fra overnatningssted: Dear SmallCharme, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for sharing your experience during your recent stay with us. We are delighted you enjoyed your time with us and that we exceeded your expectations. Our aim is always to provide a peaceful sanctuary where guests can relax, nourish, and restore mind, body, and soul. Nestled in the jungle of Begawan Village alongside the Ayung River, our location offers a pristine environment. We are pleased you enjoyed exploring our Estate Walk to the Spring Pools at Kedara - spending the day swimming in the Spring Pools and relaxing in the Bale is incredibly refreshing. Perhaps on your next visit, you can experience our blessing ceremony, have a treatment, and enjoy a picnic lunch at Kedara. We are looking forward to welcoming you back home to the Estate in the near future. Till then, our best wishes for you. Warmest regards, Suteja Gede General Manager
Sylvia D
Overnattede i dec. 2024
Rejs med venner
5.0/5
Enestående
Slået op den 12. jan. 2025
This was my second stay here, and once again, everything was perfect from start to finish. From the warm welcome to the stunning room, breathtaking views, and exceptional breakfast—everything was 100/100. I can’t wait to return and will always recommend this incredible resort. Truly an unforgettable experience. Thank you to the amazing team for the outstanding service!
Oversæt
Svar fra overnatningssted: Dear Sylvia D, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. It is always a delight to welcome you back home, thank you for continuing to return to The Estate. It is truly a privilege to hear that we are able to create memorable experience for you. Your thoughtful feedback means so much to us, and thank you, particularly for recommending us to future travellers. All of us at COMO Shambhala Estate look forward to welcoming you back for another unforgettable experience soon. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager