Tanah Merah Art Resort by Agata

Great hotel, good breakfast selection to choose from, attentive staff members and all facilities are working. Nice view from my vila by the pool.

Good breakfast, very tranquil place. Very cool design

Уникальный отель, но к сожалению, поизносился. Я останавливалась здесь много раз и ещё до пандемии, сейчас все по минимуму- трансфера в центр нет, никаких бонусов для постоянных клиентов нет. В ресторане не вкусно и очень дорого. На фоне такой красоты - пошарпанное меню в пластиковой папке, старые пластиковые солонки и сахарница, пластиковые стаканчики на завтрак, не очень приятно. Непонятно это сочетание такой красоты и дешевого пластика( А природа прекрасна!

穿過很多鄉村小路才能到達，沒有電梯。 環境很有特色，早上可以拍些特別的照片。 老闆在地下室整層私藏了一些中國瓷器和生活物品，以及印尼本地的物品。等司機的空閑時間，專門帶我們參觀了一下。

We have booked Deluxe Studio Rooms of this resort based on good reviews / rating of 4* property but this turned out to be our biggest mistake. The resort is situated far away from main Ubud markets in isolation on a hill. As soon as we checked in we were shocked to see our rooms which were situated towards backyard of the main resort in a building without any views. The rooms were so cheap and poor and even basic amenities were missing. They were like servant's room separate / different from main resort. For the first time ever I have stayed in a property where even there was no closed wardrobe to keep our clothes. Room furniture was very poor, even doors were so cheap that noise from corridors / other rooms can be easily heard. Bathroom / shower area size also very small and poor. Bath towels dirty, baby pillows of poor quality, plastic glasses in the room. Overall they were very cheap kind of rooms and do not match even basic standards of even a 3* property. On complaining about the quality of rooms the manager replied that we have booked same category of rooms and cannot help. Agreed that we have booked the basic category of rooms but they should have minimal standards and amenities. Even base room categories in a 4*/5* hotels maintain some standards. Breakfast was very limited and on order basis, the item can be taken only once. (Never experienced such before). No lights in the pool / pool surroundings so you cannot swim in pools in evenings. Spa always remain closed no staff.

A 4D3N stay, yet groups were denied in-house museum tour. Why stay in an “art” hotel? Issues of stayers only get met with broken lies & pretension of deafness & ignorance by Owner Peter, Manager Nurah & team. Suites have many loose tiles, dangerous for anyone walking around barefoot. Remaining amenities are usable, but not passable.