Jl. Raya Mambal Banjar Bindu, Mambal, Mekar Bhuwana, Kec. Abiansemal, Kabupaten, Badung Regency, Bali, Province of Bali, 80571, IndonesiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
8.3/10
Meget god
52 anmeldelse
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Bekræftede anmeldelser
Placering8.1
Faciliteter8.1
Service8.4
Renlighed8.4
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Alle anmeldelser(52)
Positive anmeldelser(17)
Anmeldelser med billeder/video(11)
Fantastisk ophold!(10)
Venligt personale(9)
Negative anmeldelser(3)
Gæstebruger
Premier-værelse
Overnattede i jan. 2024
Par
2 anmeldelse
9.0/10
Fantastisk
Slået op den 10. maj 2024
The room was very beautiful and a good size. There was a bathtub inside the room, which I enjoyed. The bathroom had a bit of a bad smell and was dark. bathroom should be renovated to complete the beauty of the residence. Unfortunately, breakfast was not diverse, the menu was limited, and the baked were not fresh.
Oversæt
Svar fra overnatningssted: Dear Mr. Salem Abdullah, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for the great review of our hotel.We are delighted that our ambience contributed to your overall satisfaction. Your positive feedback will be shared with our team.We apologize for any shortcomings you experienced during your stay. We take your comments seriously and will address this with our team. We will thoroughly inspect and address these issues to ensure they are promptly resolved.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Rosie Z
Deluxe-villa med pool
Overnattede i nov. 2023
Par
19 anmeldelse
6.5/10
Slået op den 7. jan. 2024
Loved the villa as soon as we walked in, was going to stay for another few nights, but after the first night, we decided to leave. Because of the noise at night, we didn’t sleep the whole night.
Oversæt
Svar fra overnatningssted: Dear Ms. Rosie, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for taking the time to provide your feedback about your recent stay at our hotel.We apologize for any shortcomings you experienced during your stay. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Shahnaz alavi
Premier-værelse
Overnattede i nov. 2023
Par
3 anmeldelse
5.5/10
Slået op den 20. dec. 2023
Hotel Review: A Tale of Contrasts
Stellar Location: The hotel's location was exceptional. Its proximity to GWK, gorgeous beaches, and easy access to local transport was truly remarkable. A definite highlight!
Service: A Mixed Bag:
Room Allocation Issues: Despite confirming a king bed during check-in, we were initially provided a room with two single beds. The distance to the room and the necessity to call reception from a bathroom phone (due to a broken phone in the main room) compounded the inconvenience.
Communication Challenges: The response to our room issue was slow and confusing, with a bellboy unsure of his role, adding to the disarray.
Room Reassignment Confusion: The next room, though identical in design, had the single beds pushed together, which could have been done in the first room. This arrangement awkwardly positioned plugs and switches between the headboards, causing further inconvenience.
Cleanliness and Maintenance: Several aspects here were concerning.
Kettle Misuse: Discovering a kettle previously used for cooking noodles was off-putting.
Neglected French Press: A leftover tea bag in the French press indicated a lack of thorough cleaning.
Room Maintenance: The small shower room, a broken study table LED, and multiple visits from service staff for repairs disrupted our comfort.
Pillow Variance: An abundance of square pillows, with only two being rectangular, seemed peculiar.
Facilities: Impressive Yet Inconsistent:
Culinary Delight: The breakfast, especially the avocado toast with poached eggs, was delightful.
Recreational Spaces: The game room and huge congkak with pebbles were enjoyable, though the plastic chess pieces were a letdown.
Cultural and Leisure Activities: Hosting Kecak performances, a flea market, and beachfront dining added a unique charm.
Overall Ambiance: The hotel exuded an 'old money' experience, enhanced by amenities like bike rentals.
Conclusion: The stay was a rollercoaster of highs and lows. While certain aspects like location and some facilities were outstanding, issues with service, room comfort, and cleanliness led to a mix of annoyance and appreciation. It was an experience of mixed feelings.
Oversæt
Legic
Deluxe-villa med pool
Overnattede i jun. 2024
Par
7 anmeldelse
10/10
Enestående
Slået op den 29. aug. 2024
Service was great. Diann was amazing as well. Can get Food delivered to the lobby as well
Oversæt
Svar fra overnatningssted: Hi Legic, Greetings from FuramaXclusive Resort and Villas, Ubud.Thank you for your kind words.We're delighted to hear you enjoyed the service, and Dian will be so happy to know she made a great impression.Yes, having food delivered to the lobby is definitely a convenient perk, glad you made the most of itWishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Kelly Shaun
Premier-værelse
Overnattede i okt. 2023
Familie
17 anmeldelse
7.0/10
Slået op den 27. nov. 2023
Loved the interior of the room, very Balinese style room with a bath tub, the room size is good and very affordable.. hotel location other wise is really out of no where, not close to any restaurants or convenient store. Luckily we can order grab.. but still not much activity available in the hotel except for massage and spa, pool bar is not open, no one actually goes to the pool. It's near to nature so quite a bit of insects.. Staff and friendly and helpful.. There is only 1 restaurant and price wise is not cheap and food is not nice as well.. we were given bread and butter before our meal but even our butter is tasteless,unsalted.. the curry is very watery.. I guess after trying so many nice food around Asia, our taste buds can be quite picky so for the price paid, the food does not satisfy our desire for good food.
Oversæt
Svar fra overnatningssted: Dear Mr. Kelly, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for taking the time to share your feedback about your recent stay.We apologize for any shortcomings you experienced during your stay. We take your comments seriously and will address this with our team. We will thoroughly inspect and address these issues to ensure they are promptly resolved.We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Mario-ferrarello
Lagunevilla med adgang til pool
Overnattede i sep. 2023
Par
22 anmeldelse
10/10
Enestående
Slået op den 4. okt. 2023
Very enjoyable experience. Calm, relax , good service.
Dinner at the private villa is perfect
Oversæt
Svar fra overnatningssted: Dear Mr. Mario, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for the great review of our hotel.We are delighted that our villa contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Shevani
Lagunevilla med adgang til pool
Overnattede i nov. 2023
Par
22 anmeldelse
9.5/10
Vidunderligt
Slået op den 8. feb. 2024
Amazing and very spacious villas. The bathtub was enormous which was great to use. The staff are very friendly and helpful. The private pool at the villas was not very clean and as a result we did not spend any time in the pool. Overall the establishment is excellent and we will book again if we return to Bali.
Oversæt
Svar fra overnatningssted: Dear Our Precious Guest, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for the great review of our hotel.We are delighted that our staff contributed to your overall satisfaction. Your positive feedback will be shared with our team.We take your comments seriously and will address this with our team. We will thoroughly inspect and address these issues to ensure they are promptly resolved.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Meena Karu
Overnattede i nov. 2023
Familie
18 anmeldelse
7.5/10
Slået op den 13. dec. 2023
The hotel is really far inside but its right next to peddi Field. Our room view was facing the peddi Field.
We stayed in the newly renovated Preimer room which was excellent with swing bed & bath tub in the balcony.
Only setup in the evening, alot of insects, lizards out side our door specially at nite.
Staff were friendly and helpful.
Breakfast was ok
Oversæt
Svar fra overnatningssted: Dear Ms. Meena Karu, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for taking the time to provide your feedback about your recent stay at our hotel. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Dodododo
Overnattede i feb. 2023
Par
1 anmeldelse
8.5/10
Meget god
Slået op den 6. apr. 2023
Not bad for the price! Very worth it. Resort is rather clean. However service wasn’t perfect. We had to carry all luggages up and down the stairs and staff saw but did not offer any help.
Oversæt
Svar fra overnatningssted: Dear Mr. Dodododo, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for taking the time to provide your feedback about your recent stay at our hotel. We apologize for any shortcomings you experienced during your stay. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Mackenzi Nugent
Overnattede i feb. 2023
Solorejsende
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 31. mar. 2023
Lovely resort. The bathtub and the swinging couch in the premium room are wonderful. The staff is very nice and accommodating and the food is great!
Oversæt
Svar fra overnatningssted: Dear Mr. Mackenzi, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for the great review of our hotel.We are delighted that our resort contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Jessica
Overnattede i jan. 2023
Par
1 anmeldelse
9.0/10
Fantastisk
Slået op den 5. mar. 2023
Amazing stay at FuramaXclusive! Service was impeccable, variation in food was great, they also offered shuttle buses to Ubud central which is really convenient! Only downside was where our room was located, our wifi was a little bit weak. Overall, splendid stay
Oversæt
Svar fra overnatningssted: Dear Ms. Jessica, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for the great review of our hotel.We are delighted that our villa contributed to your overall satisfaction. Your positive feedback will be shared with our team.We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Felicia N
Overnattede i jan. 2023
Par
27 anmeldelse
6.5/10
Slået op den 15. feb. 2023
No enough water pressure in shower, dont order their pizza (tastes like the pizza from supermarket).
Oversæt
Svar fra overnatningssted: Dear Ms. Felicia, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for taking the time to provide your feedback about your recent stay at our hotel.We apologize for any shortcomings you experienced during your stay. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Svar fra overnatningssted: Hi, Greetings from FuramaXclusive Resort and Villas, Ubud.Thank you so much for your wonderful review!We're glad to hear that our team could assist with your early departure and make your journey more comfortable. Providing thoughtful service like this is what we strive for.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Svar fra overnatningssted: 尊敬的 Young Boss 先生,烏布富麗華豪華度假村及別墅向您問好。感謝您抽出寶貴時間分享您最近入住的反饋。對於您在入住期間遇到的任何不足,我們深表歉意。我們認真對待您對污漬床單和清潔度的反饋。我們也感謝您對某些區域狀況的觀察。我們將徹底檢查並解決這些問題,以確保及時解決。如果酒店的設施沒有達到您的期望,我們深表歉意。我們會考慮您的反饋,繼續改善我們的設施和服務。祝您在峇裏島度過美好的時光,我們期待很快再次歡迎您。誠摯的,Gusti Murthi總經理
Saki
Premier-værelse
Overnattede i sep. 2024
Par
5 anmeldelse
8.0/10
Meget god
Slået op den 9. okt. 2024
ウブドの中心地から遠く、移動には不便ですが、部屋が広くゆっくりできてよかったです。
Oversæt
Svar fra overnatningssted: Hi Saki, Greetings from FuramaXclusive Resort and Villas, Ubud.Thank you for your feedback. We're happy to hear you enjoyed the spacious and relaxing room. While our location offers a peaceful retreat away from the busy center, we understand it may feel a bit far for some.We do offer shuttle services to help make getting around easier, and we hope to welcome you back for another relaxing stay.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager