Ulun Ubud Resort

The location is not convent

很漂亮的度假村，服務貼心，但是整體不算大

With our friends we managed to book out 1/2 the resort for our wedding. It was an amazing experience. The resort is beautiful and the staff helped to make our week there and our wedding a truly memorable experience. The rooms were spacious and comfortable. The restaurant food was excellent. A warning…there are a lot of steps! Get a room up high near reception if that might be an issue. A special mention to Octha, Supriani & Sri who looked after us so so well.

A really lovely hotel but let down by the staff. No welcome drink when we arrived, the staff member was more interested in us paying the hotel bill straight away. No hangers in the wardrobe and when we asked the most they could give us were 3 each - no other storage for clothes, just a hanging wardrobe. The ‘minibar’ fridge is just an empty fridge. We bought a couple of drinks to enjoy however they only had one bottle opener in the resort! Requested a coffee at the pool bar, was told the machine wasn’t working so hiked the stairs to the restaurant to be told they would bring it to the pool - the staff at the pool had a phone and could have called them. Two mornings we had early departures and found reception in darkness and the staff asleep on the sofas and had to wake them. All that said, the view from the bedroom was breathtaking and the service and food in the restaurant was very good. A few small changes would make this a 5 star hotel.

This is the best hotel I have ever stayed at. I fell in love with Ubud; the flora here is so rich. My room overlooked the pool. The view from the bedroom is simply incredible: you wake up at dawn, open your eyes, and see the pool, the stunningly diverse and beautiful colors of the plants, and above that, the most magnificent clouds and the sun slowly rising. Then you go to have breakfast, and your eyes are greeted by breathtaking views of Bali’s two peaks, Agung and Batur. Below, you see the jungle, and on the opposite hill, there’s another resort and a rice field. I can’t believe I witnessed all this. Thank you!

After a hustle and bustle drive from the airport we arrived in a patch of paradise. The views from the main pool and restaurant across the deep valley are great. The private section pool was magic. Food v good. Staff, soooo helpful and friendly.