Swarga Suites Bali Berawa

Very good

Everything was lovely however they really need a bar fridge in the room. They have a ‘cool’ box that isn’t even close to cold. Love the hotel, the rooms and location. Thanks

Best location in Berawa, especially the rooms with the Ocean view. Amazing sunset to admire from the beach. Great breakfast with buffet and a la carte, including a vegan menu. There's a slightly construction now, which can sometimes be noisy, but probably will finish soon.

The room itself was very nice. We booked an ocean-view room, but we got a room by the pool instead, which is apparently an upgrade. We also tried the spa, which was really nice but extremely hard to find because the signs are quite difficult to follow. Two things I think could be better. 1. staff training for the restaurant - They provide a discount voucher where if you spend 400k IDR, you will receive a 50k discount. I asked the waitress to please check how much our bill was so we could reach the minimum spending to use the discount, and the staff acknowledged the request but continued to stand by the counter to talk to each other. I asked again, with another staff, and the same thing happened. In the end, nobody gave me an answer, so I just ordered more to make sure we reached the minimum. Mind you, we were the only table at the restaurant at that time, so they were not busy with anything. 2. We ordered some food to eat at the table outside our room (our balcony), which is by the poolside. Once we were done, I asked a staff to take it away so it wouldn't attract flies, and frankly, it didn't look good for other guests walking past our room as well because our room was right at the entrance. They came and only cleaned the tea set, and left without completely clearing the table and the 2 bags of rubbish on the floor which I already wrapped up to make sure it's easy.

The hotel’s best part was the location. It was close to Atlas and Finns beach clubs. Room size was big and bed was good size. Breakfast buffet was not great. We saw many mosquitoes and flies on the fruits and salad section and none was the staff was paying attention to it.

good environment with friendly and helpful staffs