Kenran Resort Ubud by Soscomma

The hair dryer is super dirty, sticky and rusty. Called the staff, they checked but refused to change a new one, they didn’t even call us back for the updates after 20 mins, until we called the reception again. The experience and service were unacceptable.

Kenran Resort Ubud is a hidden gem in the heart of Bali that completely exceeded my expectations. Tucked away in the lush jungle, the resort offers the perfect balance of tranquility, luxury, and nature — a real escape from the busy world. From the moment I arrived, I was greeted with warm smiles and exceptional service. The staff were not only professional but genuinely kind and attentive throughout my stay. Every detail was carefully taken care of. The room was stunning — spacious, clean, and tastefully designed with traditional Balinese touches. My favorite part was the private balcony with a view of the jungle and river — it was pure serenity waking up to the sounds of nature. The infinity pool is absolutely beautiful and surrounded by greenery, making it a perfect spot to unwind and soak up the peaceful vibes. The on-site spa was another highlight; I had one of the most relaxing massages I’ve ever experienced, with the sound of the river in the background adding to the calm atmosphere. Breakfast was delicious every morning, with plenty of fresh options and great coffee. The restaurant also served amazing local and Western dishes throughout the day, all beautifully presented. Overall, Kenran Resort is a dream. Whether you’re visiting Bali for the first time or returning for a quiet getaway, this resort offers a unique and unforgettable experience. I’ll definitely be coming back.

Instagramable place to stay but mosquitos and insects are inevitable. Best staff and best service.

The hotel may have once been very nice, but as of March 2025, it's clearly in decline. The property is poorly maintained — the lower floors are in complete disrepair, with broken infrastructure and visible neglect. Only the upper levels, where some of the standard rooms, villas, the restaurant, and pools are located, are in somewhat decent condition. Even there, you’ll notice weeds growing out of the walls in places. Overall, the hotel gives off the impression of being abandoned and run-down. During our stay in March 2025, we saw only two or three other young couples in the entire resort. On one hand, that might sound appealing — peace and quiet — but the deserted feel of the lower levels made the atmosphere rather unsettling.

One of the best hotels in Ubud I've been to so far. The surrounding nature is beautiful. My view from the room was towards the jungle and everything was green and peaceful. The rooms are huge and clean. All employees are very friendly. And the pools are beautiful and clean. The breakfast was nice as well. The location suited me because you can rent a scooter from them and go on a tour wherever you want. The hotel is quiet and if you don't want to go anywhere, you can stay and enjoy everything there. It's more of a place to rest, and this time it suited me.

Was an amazing experience to be here! The breakfast was the only down side as there were not many options but the floating breakfast was good. The hotel offers bikes to rent from and cool activities you can book through them! Was a great experience!