Mayura Ubud Retreat

I have significant suspicions that cash was stolen from my wallet during my stay at this hotel, as it was the only place I left my belongings unattended. I didn't have my wallet in the safe because I am a frequent traveler and had never experienced anything like this before. This was the most serious and unfortunate incident I have faced. Nobody took responsibility for my loss; $150 was missing from my wallet, and I couldn't locate it. In addition to this major issue, the hotel has three significant problems. Firstly, the location directions on Google Maps/Apple Maps are incorrect, causing taxi drivers to get lost when attempting to reach the hotel. You have to call the hotel to guide the driver. Secondly, from 9 pm onwards, the only staff member available, who acts as a doorman, housekeeper, and more, is always lying down at the reception desk. While he is friendly, he lacks hospitality skills. For instance, one night my mother was very cold, so I asked for a blanket for her, to which the man suggested a towel as a cover. Thirdly, the hotel permits smoking in all common areas, including the restaurant, where people smoke next to diners. My experience at this hotel was extremely unsatisfactory, but the worst part was losing cash from my wallet and the hotel's lack of appropriate response to this serious incident.

The view is very good and the breakfast was great but with limited variety There is a shuttle bus to the center as the hotel location is a bit far from the center

I recently stayed at Mayura Ubud retreat and overall, it was a good experience. I would definitely recommend with this hotel based on my experience. It was wonderfull experiance and Management was really good. If I get chance future for sure I will visit this hotel again

Room was clean and comfortable, quiet at night. Staff cannot do enough for you. Restaurant is quite good and reasonable, theme nights and entertainment free. Breakfast is good, pool is lovely, your guides and taxis easily arranged. Hired a guide for 8 hours, cost about £30 for the day, lovely man, helpful and informative, covered 5 excursions in one day. Beautiful place for a retreat, lovely sound of running water from river below.

Good hotel in Ubud. Everything was good except the pool was very small. Though kids enjoyed. The hotel was 10-15min walk from the main roads. Forex and any marts were 15mins+ walking. It was too dark to venture out at night. There was a laundry adjacent to hotel 1 star less for that.

Cozy friendly small hotel. Enjoyed our stay, not the most comfortable of beds, quite hard in fact. However this did not spoil our overall experience. Food, floating breakfast all very good. Staff are very attentive and we met the owner who was very warm and friendly. Swimming pool is a gem. A taxi is needed to town but you can book on the hotel complimentary shuttle car.