Ashana Hotel

lovely place :) we had a great few nights stay here, a short walk from thomas beach and sulu an beach :) thank you!

Мы приехали ночью. Проблем с заселение не возникло, но вот возникли проблемы с номером Ну, честно говоря, номер очень уж скромный. В том номере , в который нас заселили стоял ужасный запах в ванной, после которого разболелась голова. Но утром, по нашей настоятельной просьбе , нас все же переселили. Больше претензий не возникало Из плюсов: отзывчивый персонал, месторасположение, хорошая кафешка рядом с отелем. Из минусов: качество мебели и общее наполнение комнаты оставляет желать лучше, но цена соответствует реальности, отсутствие уборки в течение 4 дней Поэтому мы в целом довольны этим проживанием

Location was ok. The first room was terrible. Stained sheets. No fridge. Tv off the wall. Mouldy bathroom, smelly. Asked for a different room. It looked nicer, but the shower and taps had very little shower pressure. Like all jets blocked except 3 or 4 dripped water. Internet did not work. Had to buy a data plan. Stained sheets again. Not one day out of the 4 did I get housekeeping. I had to go to them multiple times for clean towels. No wash cloths. No bath mat. The door to my room could not be securely locked. I was just spent. I could only message through what’s app. Nobody ever returned my message. Nobody was ever at front desk. Pool tiles were lose inside the pool. Temp of pool was nice. Definitely a huge disappointment.

My stay at this hotel was an absolute nightmare. My headphones, and my friend's crucial medical documents were stolen from our room, and the staff was utterly unhulpful in resolving this issue. Despite 2 appointments to speak with the manager, he failed to show up, and there was zero follow-up. The lack of security and customer service is downright alarming. I strongly advise against staying here.