Peninsula Bay Resort

Overall Experience I had a very enjoyable stay at this hotel after trying a few other options. That said, the hotel operates as a membership club, and you are approached by a marketing company. Unfortunately, their approach can come across as a "scam", relying on a "poor me" and secretive narrative. While I understand that marketing strategies are part of the business, I do believe there must be a more genuine, transparent way to handle this. Thankfully, once I arrived and started interacting with the sales team, the staff and other members, the hotel quickly felt like a second home, and the overall experience turned out to be very positive. I also want to commend the hotel for their exceptional landscaping efforts. The team goes above and beyond to maintain and clean countless pools, as well as tackling the challenging task of clearing the reflux debris from the mangrove reserve and the surrounding ocean. It’s clear that they take environmental stewardship seriously, and their commitment to preserving the natural beauty of the area is truly impressive. Design and Aesthetic: As an interior designer with a background in tour operations, I’ve encountered a wide variety of hotel designs, and I have mixed feelings about this one. The furniture and artwork feel somewhat dated, reminiscent of the 90s, sitting awkwardly between modern and traditional styles. While the overall ambiance aligns with a 4-star property, there’s clear potential for a 5-star upgrade with some thoughtful design updates. That being said, the space still has a unique charm and provides a relaxing atmosphere. Additionally, having access to the Peninsula Beach Hotel (the sister property) is definitely a nice perk, offering more options for guests to enjoy. Cleanliness and Staff: The hotel’s cleanliness is outstanding, and I was thoroughly impressed by the staff. They were attentive and went above and beyond to ensure that my stay was as comfortable as possible. Their level of service and attention to detail ( with daily motivation quotes left behind) truly enhanced the experience. Suggestions for Improvement: While the hotel offers a lot of positives, there are areas for improvement that could really help elevate the overall experience. Updating the furniture and incorporating more modern, local design elements would bring a fresh vibe to the space. I recommend working with a local designer, such as those at Ramayana Hotel, to introduce a more cohesive design. The hotel doesn’t need to embellish every wall, but focusing on what truly matters—creating focal points and a unified color scheme—could significantly improve the aesthetic without stretching the budget. Small, strategic changes can go a long way in creating a more modern and inviting atmosphere.

This place is amazing!! And the convenience to spend time in two different resorts close to each other but in different beaches is hilarious..! The restaurants of both resorts are good and some of the best prices compared with other restaurants in the area. Weekly entertainment is great fun too!!

Please don’t take the yellow ticket, they targeted us on the side of the road and said to follow them to the resort. They wanted a lot of information (as in stuff they can steal your details), I didn’t want to show a copy of my licence and they didn’t like that. It screamed scam!!! As all things that are too good to be true!! Golden ticket, free iPad etc

So i had many times come there and in one moment i was enjoyed my time with my wife for celebrate our anniversary and once time there some concern with the bellboy staff who didn't care and initiative for carry our luggage some guest at that time carrying theirs own. but as greater and staff they certainty should to assist us they weren't totally reflect as genuine hospitality but for entire stay trought another servive i feelt peninsula good place for having peace and quiete inside hustle of urban life

Please see previous review - similar experience. They stop you in the street, offer some scratch tickets, prizes, etc. No clarity in the offer and they keep saying that they get bonuses if you accept and that is how they can support their families, etc. Not clear what you can get in the end, they mentioned a voucher but I refused. Bottom line, you waste vacation time - looks like they desperately need tourists.

SCAM - STREET SCAM We were approached by a man named Pauluy, who attempted to hand us some lotto cards. Even after we declined, he insisted and mentioned that his family relies on the money he makes from selling these cards and begged us to open them. He gave us the cards and informed us that my husband had won two free shirts and I had won the grand prize of either $1000 AUD, a luxury vacation, or an iPad mini. However, to receive the prize, we had to go to a new hotel and take a tour of it. He added that his employer wants to promote it in Australia and have more Australian visitors. He was insistent that we get into a cab as he kept saying he would get 50 Australian dollars that would help him support his family, and if we dont go, he won't get paid. We declined, and he kept pushing and trying to hug as and be buddy buddy with us, but both my husband and I felt that it was a scam. After all, who gives away $1000 so easily? He also asked for our names and place of stay so that he could send a car to pick us up tomorrow when we could arrange for someone to look after our kids and that we wouod only be at the hotel for 6 hours. We said no again, and that we had already planned our days. Fortunately, our daughter started crying just then, giving us a chance to leave. We were approached six times during our trip by people offering these cards, so be wary of such scams.