Cross Bali Breakers

Good environment and service, thank you very much and recommend to come here again! !!!

Let's start from the 5 stars in the photos and the current situation, although trying to keep the charm of yesteryear over this hotel has passed the time, even if in the meantime it has also gone through a rebranding. Starting from the reception, the restaurant exterior and the pool deck the wood should be revitalized a bit to make it look like in the pictures, like it once was. The swimming pools (especially the big one) should be refurbished (including missing pieces of tiles) and more consideration given to hygiene. Also the cutlery looks below par for a 5 star hotel. The rooms are clean, coquettish, except for the curtains and drapes which look unwashed for years. Villa pool in good condition, idyllic exterior. Restaurant prices on food and drink huge, plus 10% service charge and 11% tax. The food is tasty. At check in we waited past 2pm as the room was not ready, at check out we had to direct staff to look for beach towels on the bean bags by the room pool as they couldn't find them (although beach towels can be taken/changed at discretion during stay in pool area). However even these most of them had stains. Overall a nice experience... but somewhere in the 4 star max.

We had a fantastic stay here! Very relaxing resort and our villa was beautiful! The staff here are so friendly! Is our anniversary trip, thanks for the hotel arrangement and made it feel so special! Will definitely come back again!