Rouge - Villas Ubud anmeldelser

We had a relaxing stay here. The staff were attentive. The grounds were beautiful. The location was central.

地理位置很好，Walking Distance可抵達Ubud Palace及Ubud Art Market，不到五分鐘步程就有便利店。服務質素也很好, 我們到泳池游泳時，職員主動拿毛巾給我們用，非常貼心，每一位也笑容滿面及有禮貌，十分滿意。 房間空間很大，很舒服，是有點折舊的痕跡，但可以接受。泳池很讚，我相信算是Ubud市中心比較大的泳池。唯獨有點不解的是住客不能帶食物到房間內吃，可能是怕惹昆蟲或是因為他們本身有自己的餐廳吧。整體而言，是不錯的，謝謝他們的款待！

Хорошие виллы в центре Убуда, у нас сломался кондиционер и плохо работал вай фай на вилле, но нас быстро переселили в соседнюю виллу, где все было хорошо. Классный бассейн, красивая территория, только очень громко лягушки и цикады шумят по ночам)

位置很好，很近烏布皇宮及繁忙區域，所以很方便找到不同特色的餐廳，而且有很多便利店在附近，下次會再選擇這間酒店

床很舒服，位置很好，只是設施比較老舊，房間也比較老舊，不過保養的還可以，如果有極度潔癖的人不推薦，但地理位置是真的超好，靠近皇宮，服務，老闆都不錯👍

體驗很差，任何東西都不願提供，還不讓外房間裏吃東西，服務員一點笑臉也沒有，感覺欠了他們錢一樣，實際上價格也不便宜

位置很好，走路去烏布皇宮就五分鐘，周圍吃飯和逛街的地方很多，房間也挺好的

沒熱水、超冷！服務態度超普通。不可能再選這間了！

We stayed at Rouge for two nights during my sister’s birthday week, drawn by its convenient location close to key attractions. The villa’s exterior was aesthetically appealing, and there were about six villas in total. During our stay, we noticed only 1-2 other families, likely due to the off-peak season. The room was clean and comfortable upon arrival. However, we encountered issues in the bathroom, such as black earthworms on the floor and ants and insects drawn by visible holes. Although initially manageable, these problems highlighted maintenance concerns. On the second night, the receptionist surprisingly asked about our check-out time, which was unusual. Later, upon returning to our room, we found that basic housekeeping tasks—washing cups, replenishing water, and cleaning the floor—had not been done. Dead insects had also accumulated due to rain, and calls for assistance went unanswered, as the reception had closed for the night. We left early the next morning, with the security staff performing the room check since no receptionist was present. Overall Impression: While the villa’s design was visually impressive, the service and practicality were severely lacking. Maintenance and customer service need significant improvement to provide a satisfactory guest experience.

- It’s very neat and clean - no mosquitoes, geckos or lizards either! - The staff were really lovely and helpful. - pool is clean and feels almost private - conveniently located and very walkable with many restaurants, cafes, spas/salons, tour shops, classes, markets, etc. - comes with an amazing French bistro - it’s quiet and comes with all the privacy you may need. Only thing I disliked was the number of light switches and being unable to switch everything off at once when I leave my room.

Excellent food, amazing staff and try the cocktails (rouge delight)! Beautiful place in ubud in a calm street ! We tried the sushi’s and they were very fresh, also the decoration is nice. I recommend this place in Ubud ! You can pay by card which is convenient.

I really appreciated the server Aji. So sweet and happy to work. He makes us smile as soon as we enter. The restaurant itself is very pretty and has amazing furniture. The vibe is great. The music is not agressive and the food was good.

Rouge is placed in a great location within walking distance to most sights and shopping in Ubud. It does need to review its description as it is inaccurate. For example, there is no mini fridge in the villa, there is no TV in the villa or onsite spa/massage facilities. It needs to consider what facilities make things more comfortable for its guests such as having a mini fridge and tea/coffee making facilities which have become the norm in most hotels. I was in Bali and Gilli T for three weeks and the Rouge was the only hotel that I stayed in with no hot drinks-making facilities and no mini fridge! The room configuration also needs attention as the light switches are too far from the bed so you have to get out of bed to switch the lights off especially inconvenient if you had been reading and are about to go to sleep! Nevertheless, the staff could not do enough for you and they made my stay enjoyable and comfortable. Try their onsite restaurant, their sushi is amazing and you might get to meet one of the owners who came to say hello to me. Live music is currently only twice a week, I saw this once and it was an enjoyable Jazz duo. I ordered their sushi on three occasions and all three were exquisite and I could not fault its taste or value for money! There is a lovely spa about 3 minutes walk which offers good treatments, and also a lovely rock restaurant and bar, which offer lovely and good value Balinese meals.

We booked a villa for our honeymoon six months ago, my fiancées brother was diagnosed with cancer and we had to delay the wedding, we tried to cancel the booking two months before the stay and even offering to show them proof of the Doctors report and surgery date, they refused to refund the money, even when I’m sure they would fill the room with new guests! I would expect a bit more humanity from people when going through such a horrible time.