RedDoorz Near Pantai Sanur Bali anmeldelser

Horrible experience, we made booking throughout Agoda a month a go,however when arrived host of property commenting that they don't have our booking. Instead of providing assistance as We arrived late night, they just ignored us and rudely said that is not their fault and the rooms is fully occupied. After 3hrs , from Agoda send the email that our reservation is moved to other places which is far from what area we were expected, is unreasonable and Horrible service how could the property moved guests booking without any confirmation and agreement in advance. When I ask for refund my payment, they said it not possible . Very ashamed!!! I rarely put bad reviews, but because of whathappen I canceled all my booking throughout agoda . Never ever book throughout these OTA and the property whic is Red Doorz Near Pantai Kuta