I originally booked a superior room but decided to upgrade to a deluxe room for an additional fee.Unfortunately,the upgrade didn’t quite meet expectations. The hotel overall feels very outdated—especially the rooms and bathrooms. The bed was too firm, pillows were uncomfortable. The bedding and towels looked old and used.
Each room we experienced had its own issues.Some rooms had small windows with poor natural light and no proper view. Others felt damp,humid,and cold with leaking air conditioning and difficult temperature control and had a connecting door with thin walls and poor noise insulation.We also had a room with a nice pool view and better lighting—but frustratingly,there was no internet connection.
Breakfast was average —nothing special.
The hotel is situated in a lively and noisy area near Kuta.Although it is approximately a 12 to 15-minute walk to Beachwalk Shopping Mall and Kuta Beach, the route can be challenging due to heavy traffic congestion and poorly maintained sidewalks.
Spacious lobby with plenty of seating.
On a positive note,the staff were great—especially Monica, Leo, Adi, and Darmayanti, who were all friendly and helpful.
Oversæt