Jl. Raya Ubud No.14, Ubud, Kecamatan Ubud, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
8.7/10
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42 anmeldelse
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Bekræftede anmeldelser
Placering8.8
Faciliteter8.6
Service8.7
Renlighed8.6
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Alle anmeldelser(42)
Positive anmeldelser(13)
Anmeldelser med billeder/video(8)
Fantastisk beliggenhed(5)
Negative anmeldelser(1)
Anonym bruger
Klassisk(saraswati)
Overnattede i maj 2024
Familie
3 anmeldelse
7.0/10
Slået op den 10. aug. 2024
The hotel room looks scary
Oversæt
Svar fra overnatningssted: Dear Mr/s, We understand your concern about the room's appearance. Our hotel is designed to provide a comfortable and relaxing atmosphere. If there were specific aspects of the room that made you feel uncomfortable, please let us know so we can address them. We want all our guests to feel safe and welcome.Warm regardsI Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud
Eriks’s
Klassisk(saraswati)
Overnattede i mar. 2025
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 26. apr. 2025
Herşeyiyle çok iyiydiler. Özellikle resepsiyondaki ilgi konusunda çok memnun olduk. Sadece bir işletme olarak düşünmeyin. Her konuda destek alıp sohbet edebileceğiniz çok nazik insanlara sahipler. Oda hizmetleri konusunda ise hep dizden bir adım çnde hareket ederek sizi düşünen gizli bir ekibe sahipler. Onlara da ayrıca teşekkür ederiz.
Kobum olarak Ubud için rn ideal noktadalar. Kahvaltınızı hemen bitişiğinde bulunan Lotus Cafe’de yapabiliyorsunuz. Bu cafe aynı zamanda Water Temple manzaralıdır. Kahvaltı çok çok doyurucudur. Kahvaltınızı yerken su havuzundaki lotus ve balıkları da seyredebilirsiniz.
Odanın Bali kültürünü tamamen yansıtıyor olması ve tüm çalışanların çok iyi bir hizmet anlayışıyla bunu birleştirmiş olması bıradan kalmanız için yeterli bir sebep. Biz çok memnun ayrıldık. Tekrar gelsek tekrar bu oteli seçeceğiz.
(Not: Motor kiralama ve tur hizmeti de satın alabilirsiniz. Sadece motor kiraladık ve motor performansı ile fiyatı çok iyiydi)
Svar fra overnatningssted: Dear Valued Guest,Thank you so much for your wonderful review! We're delighted you enjoyed our central location, the unique experience of dining in the Water Palace, and the comfort of your room with its lovely views. We hope to welcome you back soon!Warm RegardI Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud
Gæstebruger
Overnattede i aug. 2024
Par
7 anmeldelse
10.0/10
Enestående
Slået op den 4. okt. 2024
Расположение очень удобное, все есть в шаговой доступности. Встретили нас очень вежливо подробно рассказали, у нас была годовщина и нам подготовили сюрприз ❤️ украсили номер и приготовили сладости, сфотографировали нас, а когда мы выезжали нам подарили эту фотографию вставленную в рамку( огромное спасибо, было приятно)!!!В отеле через день проходят танцы советую к просмотру , можно бесплатно постояльцам отеля смотреть так же можно за деньги если хотите сидеть в первом ряду. Ресторан на завтрак выбор блюд по меню, сытно и вкусно. Ужинали в других заведениях,по возвращению в отель брали кальян в ресторане отеля, кальян хороший( первый за все время на Бали) отличные угли , хороший , интересный вкус 😍 немного крепковат. Не смотря на то что он староват все чисто, очень уютно,персонал отзывчивый и доброжелательный .
Oversæt
6/7
Svar fra overnatningssted: Dear Mr/s, Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you found our facilities, staff, and cleanliness to be to your liking. At our hotel, we are committed to providing our guests with the best possible experience, and it is feedback like yours that helps us to continue to improve our services. We are grateful for your positive review, and we will be sure to share your kind words with our team. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit. Thank you again for choosing our hotel, and we hope to see you soon. Warm RegardsPuri Saraswati Dijiwa Ubud
Svar fra overnatningssted: Dear Valued Guest,Thank you so much for your wonderful review! We're delighted you enjoyed our great location near Ubud Palace and found the courtyard scenery unique. It's great to hear you appreciated the opportunity to visit the neighboring temple and the purple clothing experience for photos. We hope to welcome you back again soon!Warm RegardsI Wayan sudiartaResort ManagerPuri saraswati Dijiwa Ubud
Svar fra overnatningssted: Dear Mr/s,Thank you for your wonderful review! We are delighted to hear that you enjoyed our prime location and found it convenient with the nearby shops open late. It's great to know that you appreciated the organization and cleanliness of your room.We apologize for any inconvenience caused by the local creatures. We strive to provide an authentic experience, and sometimes that includes encounters with the local wildlife. We appreciate your understanding on this matter.We also acknowledge your feedback regarding the breakfast options at Lotus Cafe. We are continuously looking for ways to improve and will take your comments into consideration to enhance our offerings.We hope to welcome you back soon and provide you with another enjoyable stay.Warm regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your experience. We are truly sorry to hear that your room type was changed without your knowledge and that you were disappointed not to have the lotus view you preferred. This is certainly not our standard practice, and we will be reviewing our internal communication procedures to prevent this from happening again.Warm RegardsI Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud
SvetlanaD
Overnattede i feb. 2024
Rejs med venner
32 anmeldelse
5.5/10
Slået op den 24. mar. 2024
По приезду оказалось что обрабатывают территорию от Комаров. Несмотря на то, что я предупредила , что лежу в номере с температурой, они все равно начали обработку. Чуть не задохнулись
Слышимость в номере ужас, двери - ворота скрепят на всю улицу, голоса соседей как будто они в твоей комнате.
Oversæt
Svar fra overnatningssted: Dear Mr/s Svetlanda,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay.Regarding the mosquito treatment, we deeply regret that it disrupted your comfort, especially considering your health condition at the time. We should have taken your situation into account and postponed the treatment. Your safety and well-being are our top priorities, and we will ensure better communication and coordination in the future.We are also sorry to hear about the noise issues you encountered. We understand how important a quiet and restful environment is, and we will look into improving the soundproofing of our rooms and addressing the door creaking problem immediately.We appreciate your feedback as it helps us to improve our services. Please reach out to us directly if you decide to stay with us again, and we will make sure your experience is much more pleasant.Warm regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud
Svar fra overnatningssted: Dear Mr/s Shenyi, We appreciate you acknowledging the breakfast options, even though it's not a buffet, we strive to provide a satisfying and varied selection.We agree that our location is a major plus, being right next to the Ubud Royal Palace offers easy access to many points of interest.Regarding the bathtub issue, we sincerely apologize for the inconvenience. This is definitely not the experience we aim for. We will investigate this specific concern and take the necessary steps to ensure it doesn't happen again.We value your feedback and hope to have the opportunity to welcome you back to our hotel in the future.Warm RegardsI Wayan SudiartaResort Manager Puri Saraswati Dijiwa Ubud
Svar fra overnatningssted: Dear Mr/s Huatingmanchong,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and appreciated our prime location near the palace and market.We're delighted that you took advantage of the free access to the Water Palace and enjoyed the evening performances. It's great to know that our breakfast options and the distinctive flavors met your expectations. We are also pleased that you found our dining discounts for hotel guests beneficial.While our swimming pool is indeed cozy, we're glad it provided a clean and refreshing experience. We're especially happy to hear that our hotel gave you a good sense of the local architectural style during your stay.We hope to welcome you back for another enjoyable stay in the future!Best regards,I Wayan Sudiarta Resort ManagerPuri Saraswati Dijiwa Ubud
Svar fra overnatningssted: Dear Mr or Mrs,Thank you for your kind review! We are delighted to hear that you enjoyed your stay in the Ubud area and found our location convenient with the nearby amenities such as convenience stores, bars, and coffee shops.We are especially pleased to know that you appreciated our hotel's environment and found it suitable for a vacation. It's great to hear that you enjoyed the beautiful setting of our restaurant and found our staff to be friendly.Your positive feedback means a lot to us and encourages us to continue providing the best experience for our guests. We look forward to welcoming you back in the future!Best regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud
Gæstebruger
Overnattede i jul. 2024
Familie
1 anmeldelse
9.0/10
Fantastisk
Slået op den 12. aug. 2024
Aangenaam verblijf in een prachtige en historische omgeving! Zwembad is heerlijk!
Oversæt
Svar fra overnatningssted: Dear Mr/s Thank you for your kind words and for choosing to stay with us. We are delighted to hear that you enjoyed your time here and found the surroundings beautiful. We are also pleased that you appreciated the swimming pool. We look forward to welcoming you back in the future.Warm regardsI Wayan SudiartaResort Manager Puri Saraswati Dijiwa Ubud
Alexandre Gomes Ribeiro
klassisk med balkon(saraswati)
Overnattede i okt. 2024
Par
12 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. nov. 2024
Excelente hotel, e também toda a equipe, recomendo!!!
Oversæt
Svar fra overnatningssted: Dear Mr Alexandre,Thank you so much for your kind words! We're delighted you enjoyed your stay and appreciate your recommendation.Warm RegardsI Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud
MARIA CRISTINA
Klassisk(saraswati)
Overnattede i sep. 2024
Par
5 anmeldelse
10.0/10
Enestående
Slået op den 22. okt. 2024
Muito agradável e bonito. Fomos muito bem recepcionados
Oversæt
Svar fra overnatningssted: Dear Ms Maria, We're thrilled you had a wonderful experience! We strive to provide a warm welcome and beautiful surroundings for all our guests. We hope to have the pleasure of hosting you again soon.Warm RegardsI Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud