Mercure Bali Nusa Dua anmeldelser

Svar fra overnatningssted: Dear Olena,Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that you enjoyed our modern touches, great service, and spotless rooms — and that our housekeeping team made such a positive impression.It’s also wonderful to know that you feel Accor consistently goes above and beyond. Your recommendation means a lot to us, and we truly look forward to welcoming you back for another memorable stay.Warm regards,Ketut IrianaGeneral Manager

Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you found the location convenient and appreciated the fully equipped apartment and complete amenities — it’s great to know those aspects added to your comfort.We’re sorry, however, to learn about the issue you experienced with the shower temperature. That’s certainly not the experience we aim to provide, and we’ve shared your comments with our maintenance team for immediate review to ensure it doesn’t happen again.We appreciate your feedback and hope to welcome you back for an even better stay next time.Warm regards,Ketut IrianaGeneral Manager

Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback with us.We are pleased to hear that you appreciated the location of our property, but we sincerely apologize that the cleanliness did not meet your expectations. Cleanliness is a priority for us, and we will be addressing this matter with our housekeeping team to ensure that future guests experience a more satisfactory stay.We truly value your comments, and we hope to have the opportunity to welcome you again and provide a much better experience.Warm regards,Ketut IrianaGeneral Manager