Hening Suite Ubud

From the photos, this accommodation looked very nice. Unfortunately, when we arrived, we found out that it was not accessible by car—something that was not mentioned at all in the property description. We almost got stuck on a narrow road and had a very hard time turning back, which was quite stressful. As tourists, our time is limited, and we don't want to face unexpected problems, especially involving our car. To make things worse, this property does not provide proper parking—they only offer roadside parking, which feels unsafe. If anything happens to our car, will the property take full responsibility? It seems that the property only focuses on receiving bookings, but unfortunately neglects guest comfort and safety. This was a disappointing experience, and I hope the host will be more transparent in the future.

It was really nice and looked better than the photos it’s just in a bit of an awkward location but they do assist you up track with a bike which is really good

Nous sommes restés 6 nuits et c’était un très bon choix. Le personnel est très attentif et la villa est très belle, c’est aussi très agréable d’avoir le petit déjeuner tous les matins. On a eu deux petits problèmes : le wifi ne marchait pas très bien et a coupé pendant quelques jours et la climatisation a aussi eu du mal à fonctionner les derniers jours La chambre est belle, même si la salle de bain reste très humide pendant longtemps