Platinum Hotel Jimbaran Beach Bali

DO NOT STAY HERE – Worst hotel experience ever "Rooms OK..location not near much besides overpriced tourist trap restaurants" "The meals are great, they serve delicious breakfast especially indonesian dishes" Reviews All airport25 sunset19 buffet15 strategic13 +6 Sort by Most relevant Newest Highest Lowest YJ F Local Guide·52 reviews·8 photos Holiday DO NOT STAY HERE – Worst hotel experience ever This hotel completely ruined the last night of my trip to Bali. I booked and …More Photo 1 in review by YJ F Photo 2 in review by YJ F William Nguyen Local Guide·21 reviews·7 photos 2 weeks ago New Holiday | Couple The room was big and clean with an amazing ocean view. The cleaners were very efficient, we never bumped into them. They also gave more than enough water bottles for us every day. …More Photo 1 in review by William Nguyen Photo 2 in review by William Nguyen ❤️1 Charlotte Sunny Local Guide·34 reviews·25 photos 2 months ago Holiday | Couple I am so amazed. This hotel really know what they are doing. Staffs: Handy, friendly, well trained. Room: Clean and cozy …More ❤️1 Chen-Yu Yeh Local Guide·171 reviews·242 photos 3 weeks ago New Holiday | Couple 飯店有星級飯店的擔當，走出飯店旁邊就可以到沙灘，沙灘沿路都是餐廳，可以自己選擇一家（都差不多）早餐真的很推薦，可以吃到很多異國料理，也有當地特色，吃得非常滿足 Rooms: 很乾淨，廁所也夠大 …More See translation (English) 迎賓酒，也可以點甜點，有打折 會招待迎賓酒，及點心discounts,可以在飯店頂樓放鬆看夜景，週末也有吃到飽bbq 非常近的沙灘 正中午來都沒有人 三月初來幾乎沒什麼旅客，可以好好躺在頂樓小酌放鬆，位子不少+2 ❤️1 YJ F Local Guide·52 reviews·8 photos 20 minutes ago New Holiday DO NOT STAY HERE – Worst hotel experience ever This hotel completely ruined the last night of my trip to Bali. I booked and paid for a premium ocean-view room and made repeated requests for a quiet room. The staff at check-in even confirmed I would get one. That was a complete lie. Instead, I was placed directly under their rooftop Sunset Bar, with blaring, unbearable music shaking the walls. It was like trying to sleep inside a nightclub. I immediately complained and asked to move rooms. They showed me “options” that were all worse than what I paid for. In the end, I was left with no real choice and had to settle for a downgraded room, at least $100 cheaper than the one I booked — and no, they refused to refund the difference. The nightmare didn’t end there. The new room was just as bad — nonstop barking dogs, loud traffic, thumping noises from upstairs, and bright light from the hotel sign flooding the room all night. It was impossible to sleep, and I had an international flight the next morning. I left the hotel exhausted, furious, and regretting ever booking here. The hotel tried to buy me off with late check-out and an airport transfer. Please — that doesn't fix anything. I was not given what I paid for. The service was dishonest, the infrastructure terrible, and the management completely unhelpful. I’ve since discovered I’m not the only one. There are many similar complaints online. This hotel knows their rooms are noisy and unfit — and they’re still taking people’s money. Save yourself the stress and stay away from Platinum Hotel Jimbaran Beach. They do not care about guests. They only care about covering their failures with excuses and empty offers.

Our second stay at this hotel. We just love to return as we love the location and ambiance of the hotel. Family room is big and just perfect for families with young kids. Breakfast was good and the service was excellent. The rooftop bar is a must visit especially during sunset time. Overall, a great stay in we wouldn't hesitate to return again.

Upgraded to a room with a balcony but some areas undergoing maintenance work and smells. Noisy guests. Overall experience was good.