Adiwana Svarga Loka - A Retreat Resort anmeldelser
Adiwana Svarga Loka - A Retreat Resort
Jalan Raya Penestanan Kelod, Sayan, Kecamatan Ubud, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.6/5
Fantastisk
43 anmeldelse
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Bekræftede anmeldelser
Placering4.7
Faciliteter4.5
Service4.8
Renlighed4.4
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Alle anmeldelser(43)
Positive anmeldelser(41)
Anmeldelser med billeder/video(16)
Fantastisk ophold!(18)
Venlig ejer(15)
Stilfuldt miljø(8)
Lækker morgenmad(6)
Negative anmeldelser(2)
Anonym bruger
Deluxe-værelse med balkon
Overnattede i sep. 2024
Rejs med venner
6 anmeldelse
5.0/5
Enestående
Slået op den 23. sep. 2024
Om swastiastu! Very satisfied with my stay here! Love everything here, great environment to chill and relax, not to mention amazing staffs providing exceptional customer services from check in till we checked out.
Their restaurant staffs were friendly and helpful as well, great coffee and food. Love the detox shots!
Thank you!
Oversæt
Svar fra overnatningssted: Dear Guest,Om Swastiastu..Warmest greetings from Adiwana Svarga Loka!Thank you so much for your kind words and for sharing your positive experience with us! We are thrilled that you had a relaxing stay and enjoyed our serene environment. It's wonderful to hear that our staff, from check-in to the restaurant team, provided exceptional service and made your stay memorable. We are also glad you enjoyed the coffee, food, and detox shots!We hope to welcome you back again soon for another rejuvenating visit.Warm regards,Ida Bagus SuambaGeneral Manager
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Gæstebruger
Deluxe-værelse med balkon
Overnattede i jul. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 25. jul. 2024
The hotel's location is perfect, within walking distance of lots of great restaurants but far enough away from the bustle to be free from traffic noise. The staff is amazing and attentive. They even arranged a spontaneous birthday cake for my girlfriend that I did not ask for. The room was also nice although not very soundproof but that's common in Bali. We also really appreciated the free yoga class! Overall we had a great time there and would recommend it.
Oversæt
Svar fra overnatningssted: Dear Guest User,Warmest greetings from Adiwna Svarga Loka!Thank you for your wonderful review of Adiwana Svarga Loka. We are delighted to hear that you enjoyed our convenient yet tranquil location, which provides the perfect balance of accessibility and peacefulness.We are especially pleased that our staff's attentiveness and thoughtfulness added to your experience, including the spontaneous birthday cake for your girlfriend. Our team strives to go above and beyond to make every stay special.We appreciate your feedback about the room's soundproofing and are glad that you found the free yoga class to be a valuable addition to your stay.Thank you for recommending us. We look forward to welcoming you back for another memorable stay.Warm regards,Ida Bagus SuambaGeneral Manager
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Olga
Deluxe-værelse
Overnattede i dec. 2024
Solorejsende
20 anmeldelse
5.0/5
Enestående
Slået op den 12. dec. 2024
Beautiful environment, many activities, clean and we'll arranged rooms. Very good breakfast and good location. I recommend it for short and long staying in ubuf
Oversæt
Svar fra overnatningssted: Dear Olga,Warmest greetings from Adiwana Svarga Loka!Thank you for your wonderful review and recommendation! We are delighted to hear you enjoyed our beautiful environment, diverse activities, clean and well-arranged rooms, as well as our breakfast offerings.Your mention of our convenient location and suitability for both short and long stays in Ubud is greatly appreciated. It’s our pleasure to provide a memorable experience for our guests.We look forward to welcoming you back on your next visit to Ubud!Warm regards,Ida Bagus SuambaGeneral Manager
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Rosie Z
Deluxe-værelse
Overnattede i dec. 2023
Solorejsende
17 anmeldelse
4.2/5
Meget god
Slået op den 7. jan. 2024
Lovely stay, I would strongly recommend, they had yoga classes which was a surprise, there was no TV in my room, but that doesn’t matter, the only problem was, when at night time, there was some rat like animal running around in the ceiling, something fighting too, it’s central air conditioning, so it’s connected, that’s all. I should have told they while I was there, only told them when I left.
Oversæt
6/10
Svar fra overnatningssted: Dear Rosie Z Warmest greetings from Adiwana Svarga Loka!Thank you for sharing your feedback on your stay at the Adiwana Svarga Loka. It's great to hear that you enjoyed the resort, especially the unexpected but pleasant daily activities like yoga. I do apologize to hear about the noise issue you encountered during the night. Nevertheless, I'm glad that overall, you had a lovely stay.If you have any more details to share or if there's anything else you'd like assistance with, feel free to let me know. I'm here to help! 😊Best regards,I Komang Anom WijayaRoom Division Manager
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Gæstebruger
Juniorsuite
Overnattede i apr. 2024
Rejs med venner
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 4. maj 2024
Little oasis away from the hustle and bustle of Ubud but only a 15 walk to the water palace. Breakfast very good and staff very helpful.
Oversæt
Svar fra overnatningssted: Dear Guest User,Warmest greetings from Adiwana Svarga Loka!It sounds like you found a peaceful retreat at Adiwana Svarga Loka, away from the busy streets of Ubud but still conveniently close to attractions like the water palace. It's great to hear that you enjoyed the breakfast and that the staff were helpful during your stay. If you ever need assistance with planning another trip or have any questions, feel free to reach out. We are here to help!Best regards,Ida bagus SuambaGeneral Manager
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Letícia Yukari Kobayashi
Deluxe-værelse
Overnattede i dec. 2023
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 25. dec. 2023
Everyone are really friendly. The place is so beautiful
Oversæt
Svar fra overnatningssted: Dear Leticia Yukari Kobayashi, Warmest greetings from Adiwana Svargaloka. Thank you so much for the time to write and share your experience at Adiwana Svargaloka during your visit to Ubud Bali. Thank you for your satisfaction with your recent stay with us. thank you very much for choosing to stay with Adiwana Svargaloka Resort during your recent visit to the village of Ubud. we look forward to having you back in the not-too-distant future. Best regards, I Komang Anom Wijaya Room Division Manager
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Ann
Grand Deluxe-værelse
Overnattede i jun. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 3. jul. 2024
Very courteous staff and very nice place for retreat.
Oversæt
Svar fra overnatningssted: Dear Ann,Warmest greetings from Adiwana Svarga Loka!Thank you for your kind words. We are thrilled to hear that you found our staff courteous and enjoyed your retreat at Adiwana Svarga Loka.We look forward to welcoming you back for another relaxing stay.Warm regards,Ida Bagus SuambaGeneral Manager
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Sid23_
Deluxe-værelse
Overnattede i dec. 2023
Solorejsende
2 anmeldelse
2.7/5
Slået op den 28. dec. 2023
This wasn’t a great place to stay unfortunately. My room wasn’t ready for check in at 3:30pm when I arrived so I had to wait an hour so they could clean it. There was no fridge and they charged for ice.
I had AUD$200 stolen from my bag during room service so all in all I was disappointed.
Oversæt
Svar fra overnatningssted: Dear Side23, We sincerely apologize for the unpleasant experience you had during your stay, your feedback is important to us, and we regret that the room wasn’t ready and regarding about your money this is the first time happened in our hotel, we have been investigate all the staff whom clean your room and no one found your money, they just found rubbish and pizza box in the room and also we recommend you to report to the police to made clear this case but you refuse and please know that we take these concerns seriously, and we are actively working to address and improve the issues you've highlighted. Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your feedback as it helps us enhance the quality of our services. Best regards, I Komang Anom Wijaya Room Division Manager.
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Jonathan
Deluxe-værelse
Overnattede i feb. 2024
Par
12 anmeldelse
3.0/5
Slået op den 29. apr. 2024
Good facilities and good service, but the breakfast was so so
Oversæt
Svar fra overnatningssted: Dear Jonathan,Warmest greetings from Adiwana Svarga Loka!Thank you for your feedback. We're pleased to hear that you found our facilities and service to be satisfactory. However, we apologize that the breakfast did not meet your expectations. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our offerings to ensure a more enjoyable experience for our guests in the future. If there's anything specific you feel could be improved about the breakfast, please feel free to let us know so we can address it accordingly. We appreciate your patronage and hope to have the opportunity to welcome you back for a more satisfying stay.Best regards,Ida Bagus SuambaGeneral Manager
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Peeyush Miglani
Juniorsuite
Overnattede i aug. 2023
Familie
2 anmeldelse
3.7/5
Slået op den 1. okt. 2023
A nice resort but not the ideal choice for families with kids.
Why: The room balcony directly opens to the ridge, bathroom did not had a cover to room balcony, minimal food menu options.
Oversæt
Svar fra overnatningssted: Dear Peeyush Miglani, Warmest Greetings from Adiwana Svarga Loka Thank you for the time to write the review for our property. It's always encouraging to hear that you love our hotel and we sincerely apologize that the resort not ideal for the kids and the menu not so many options. Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your feedback as it helps us enhance the quality of our services. Best regards, I Komang Anom Wijaya Room Division Manager.
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Dewi wei
Deluxe-værelse
Overnattede i jun. 2022
Familie
4 anmeldelse
4.7/5
Vidunderligt
Slået op den 18. jun. 2022
The hotel was very nice and calm . Really feel like healing and peace
Oversæt
Svar fra overnatningssted: Dear Dewi wei, Warmest Greetings from Adiwana Svarga Loka Thank you for the time to write the review for our property. It's always encouraging to hear that you love our nice location , thank you very much for choosing to stay with Adiwana Svargaloka Resort during your recent visit to the village of Ubud. we look forward to having you back in the not-too-distant future. Best regards, I Komang Anom Wijaya Room Division Manager
Svar fra overnatningssted: DearSanjiaoha7⃣️Warmest greetings from Adiwana Svarga Loka!Thank you for sharing your detailed review! We are delighted to hear that you enjoyed the warm and genuine hospitality of our staff, as well as the thoughtful touches like the dance performance and complimentary yoga classes. It's also great that you found the location convenient for yoga enthusiasts, especially being so close to Alchemy Yoga.We are sorry to hear about your less-than-satisfactory experience at the spa. Your feedback about the service and professionalism is invaluable, and we will ensure it is passed on to the relevant team for improvement. We strive to make every aspect of your stay exceptional and will take the necessary steps to address these concerns.Thank you again for your kind words and constructive feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Best regards,Ida Bagus SuambaGeneral Manager,
Svar fra overnatningssted: Dear Luv_wings,Warmest greetings from Adiwana Svarga Loka!Thank you for sharing your experience with us. We are happy to hear that you enjoyed our beautiful outdoor environment, the traditional purification ceremony, and the hand ropes—these small touches are meant to make your stay more special. It’s also great to know that you found the spa to be cost-effective and the service from our staff to be attentive and welcoming.We appreciate your feedback regarding the room facilities, and we are always working on improvements to enhance our guests' comfort. Thank you for your kind gesture in recognizing the staff’s efforts with your suitcase as well.We look forward to welcoming you back for another pleasant stay!Warm regards,Ida bagus SuambaGeneral Manager
Svar fra overnatningssted: Dear Guest user,Warmest greetings from Adiwana Svarga Loka!Thank you for choosing to stay with us and for sharing your experience! We are thrilled to hear that you enjoyed the value, the clean and fragrant room, and our floating breakfast. We are glad our staff could assist in Japanese and that you found the pool and other amenities enjoyable.We are sorry for any inconvenience finding the location. We will look into ways to make directions easier for our future guests. We hope to welcome you back soon, perhaps for a longer stay so you can experience even more of what we offer!Warm regards,Ida Bagus SuambaGeneral Manager
Svar fra overnatningssted: Dear だばWarmest greetings from Adiwana Svarga Loka!Thank you for sharing your experience with us! We are glad to hear that you appreciated the natural atmosphere during your solo trip, even with the dim lighting and lack of a TV. The peaceful environment is something we take pride in. We understand that the location of the larger pool can be a bit challenging due to the stairs, and we appreciate your feedback on that.We hope that despite this, you were able to enjoy the pools and relax during your stay. We would love to welcome you back anytime for another peaceful retreat.Best regards,Ida Bagus SuambaGeneral Manager