Gæstebruger
2. december 2024
I brought 22 people to Rumah Kayu for a yoga retreat. Our flight was delayed, and Rumah Kayu sent a driver at 2am to pick us up from the airport. He was kind and joyful and got us to the resort quickly. Our room was beautiful and very clean. The air conditioner worked very well and at times I was too cold. The rest of the group arrived at various times throughout the day, each one stating their transfer was easy and their drivers, provided by the resort, were very kind. Everyone was pleased with their accommodations and had no complaints. The restaurant was delicious. Breakfast offered so many selections we couldn't try them all. We arranged a buffet-style dinner for 2 nights, and the staff went above and beyond. I was so pleased. Ala carte dinners the other nights were delicious. Their yoga shala is beautiful. The staff arranged a flower mandala and other decorations, spa water, fresh water, and snacks. They laid out the mats and blocks and cleaned the space after. I didn't have to do anything but show up and teach. I paid extra for a flower mandala that was beautiful, surprisingly inexpensive, and so worth it. Checkout was so easy, and no one had issues with their bill. The resort gave us parting gifts and arranged a very nice bus to take us to our next location. It was so well done and so easy on my end. The staff was wonderful. Our rooms were well-maintained, the laundry service was great, and the spa was spectacular. Two of our guests left a substantial amount of IDR behind in their rooms, and the resort contacted me with a photo of the money asking how to return it to its proper owner. Their honesty and kindness were unmatched. I definitely recommend Rumah Kayu!
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